PetflowReviews of petflow.com

The shipping was by slow boat. Very disappointed in that.

The web site is difficult to navigate. It takes several attempts to order a bag of dog food

The Person was very kind, but as soon as I hung up the phone, my order was delivered. It seems to me she should have been able to tell it was shipped. I never received an email stating my order was shipped

I have yet to get my order. It was easy ordering.

Cannot cancel an auto ship online. Cannot update expired credit card on auto ship online. Had to call, nobody available until 9 am eastern. Finally pause auto ship and place new order. Do not ever set up any auto ship.

My order arrived later than expected and some of the items were damaged, leading to a frustrating return process! PetFlow has its pros and cons, and I would advise potential customers to weigh them carefully before making a purchase.

My order came with 4 cans dented out of 12 and this is not the first time....

Shipping took way longer than Chewy's and the box that FedEx eventually delivered was in horrible shape.