SHANA
I love Petflow except for the free …
I love Petflow except for the free shipping over $49. I wish it was a lower number like $20. I would buy a lot more things from Petflow if that was the case.

Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Showing 5,166 reviews with 4 stars · Clear filters
SHANA
I love Petflow except for the free shipping over $49. I wish it was a lower number like $20. I would buy a lot more things from Petflow if that was the case.
DEBBIE G.
love ordering from this co. hassle free
Lorine C.
Great shipping, however need to adjust how customers can change autoship options without having to call customerservice.
SIBYLLE S.
Hello! Yes, I did receive my order.....but.....the carton was TOTALLY OPEN - the tape torn off. Thought you would like a HEADS UP!!!!! Thanks Sibylle
RAQUEL
Shipping took a little longer than expected BUT PetFlow changed my shipping from my work to home address since it ended up getting delivered on the weekend. They did this at no charge to me and kept me updated the whole time! Great customer service!
RANDALL H.
Hello, Price was good, shipping time was good, though I was a bit concerned about the packaging; Box was a perfect fit, but the weight of the product had broken the seal on the flap sides by the time delivery was reached. Thank you, Randy
Michael
Great prices compared to competitors. Shipping could use some fine tuning though. Last shipment took 7 days via FedEx whom seemed to forgot to load the shipment on a trucking leg causing a 2 day delay. Otherwise great company for you and your pet(S). :)
DAWNE
My order arrived fairly quickly, but the case of canned food wasn't sealed. The cans were strewn throughout the box and several were dented.