PetflowReviews of petflow.com

Changing your subscription is nearly impossible (CANSPAM means they should have instant unsubscribe, but not the case), but the actual service is very good and great selection of products.

The food was a deal. Came quickly. That was great. The spam. Man, right away, 3 emails in 2 days (that weren't order related). Too many.

PRODUCT AND PRICING OK BUT FAR TO MANY E MAILS. I JUST ORDERED WHY SEND 3 OR 4 MORE E MAILS TELLING ME ABOUT NEW SAILS. I ASKED TO BE REMOVED FROM THE E MAIL LIST. GUESS WHAT I AM STILL RECEIVIING ONLY NOT AS MANY.

The convenience of this site is wonderful;however, I was in a local petshop the other day, and noticed that the same product I got from Petflow was $3 cheaper in the store.

I cant complain for one minute on the pricing of PetFlow.com... but to be quite honest, the problem lies in their shipping. Get 2 cases of wet cat food, over 10 cans serious dented. Get two bags of dry food, 1 bag torn open in the box. I understand they ship heavy items, but they need to pack them much much better!

I am happy with petflow, but navigating vet source is so much of a pain that it honestly makes me want to choose a new website.

sent an email to petflow to ask where my order was, no answer. cats hate the scratch post so far...and the fedex ground guy has no clue where to deliver a package, so i didn't know he put it where nobody ever walks to the house. if you wish to ask a question to petflow, be prepared to just talk to yourself, bc it's not happening.......

I have absolutely no complaints and only high remarks regarding PetFlow's delivery of dog food - both on time and at a reasonable price. However, I've received about 20 email solicitations from them within about 10 days ever since I signed up, which is just annoying. Dear PetFlow - slow down, cool it, relax... you're like an overeager new boyfriend who's checking in every hour to make sure I still like you. Even in today's age of email blasting, you stand out above the rest. I really think your PR/marketing team needs to pace themselves. Less is more. Perhaps there is an option on your site I haven't found yet to opt out of email ads, but I'm guessing that's not the solution you want for me. I'm happy to receive emails about deals and offers, but I really don't need 2-3/day. My dog gets a new bag of food every 2 months, how often do you think I need to hear from you?