TONI B.
excellent service just wish repeat …
excellent service just wish repeat customers could get a discount even if not on auto-delivery

Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Showing 5,166 reviews with 4 stars · Clear filters
TONI B.
excellent service just wish repeat customers could get a discount even if not on auto-delivery
KAREN
Love your selection of products!!! Love your prices!!! Wish you were able to ship faster!!! If I order from a competitor, I literally receive the next day. When I order from you guys, it's 4-5 days. You have the products I want...I just need them faster!! 😊
Drew M.
Service is always great, and fulfillment is usually great. The only reason for knocking off a star is that there's no way of knowing when product will come from the farthest warehouse away, and that can wreak havoc with the stock of food in the house. If I have to go to Petco because if this, it kinda defeats the purpose. It would be really helpful to know which warehouse an item is coming from ahead of time.
Joni
Great prices, very convenient. The bag of dog food I bought did arrive to my house torn, though.
ORION A.
Convenient and fast shipping, but drop the Norton!
DAVID M.
The products I ordered shipped quickly. Wish there were a few more products available that I use.
BRENT R.
Great overall service. The reason it’s not 5*s is that you keep serving me discount opportunities that “do not apply” to my purchase when I punch in the code at check out. Either serve me a discount or don’t. Please please don’t serve me one that doesn’t apply to products that you sell.
MADELYN D.
I love Fromm dog food. I will use Petflo to make sure I have it for my dogs. Took longer to get, even tho your employee told me it would arrive on Tuesday He was. correct but I think it took longer to get so I will need to order well before I run out. Comment made versus other company. I will no longer use.