Customer
Shipping took a little longer than what …
Shipping took a little longer than what was estimated by the person I online chatted with.

Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Showing 5,166 reviews with 4 stars · Clear filters
Customer
Shipping took a little longer than what was estimated by the person I online chatted with.
FREDERICK E.
A little confusing website order form.
MAGGIE I.
Everything was ok except the credit for one returned item I had to call to request it twice. Other than that their service is good
CASEY T.
I switched from Chewy to Pet Flow after they stopped selling Acana and Fromm. Pet Flow is a great service and I have had no issues! The website is sometimes a little clunky but other than that, keep up the good work 👍
agilitygirl
not sure if they are better to use. Took longer to get here, I paid taxes, and price not bad.
JULIANNE H.
First experience with Petflow....switched from Chewy.com when latter stopped carrying Fromm brand. Other than order was not delivered as quickly as Chewy, price was competitive. Delivery boxes were pretty beat up but contents we're fine. Will be a return customer.
JON M.
I was happy with the food and it was delivered quickly, I know it dosen't cost them anything to send out e-mails but OMG! These companies need to learn that just because I buy something from you, I don't need you to pester me twice a day!
KENNETH K.
I tried to buy something but needed Vet approval, wish I just could buy it