PetflowReviews of petflow.com

I received someone else's order. Fed Ex picked it up, and I waited another week to get my order.

I have ordered several time with Petflow. I write a newsletter for our local dog park and thought I would mention Petflow and what they offer. My first order went well, but the second and third order, well not so good. Shipping takes at least a week to get, which I think is just ridiculous. Order was wrong, had to call customer service and let them know, they sent correct items, however, I had to wait another week. Third order, I didn't get all the items I ordered. I'm not going to even bother to call them and tell them it was incorrect. I since have retracted my recommendation that I had wrote about in my newsletter and I will not be recommending Petflow to anyone again.

This was my second time ordering. I have not received my order yet and its b een 12 days

Then a few days later I get email saying MY order can't be filled as out of stock! It was in stock when I ordered and company should be held to their advertising, not apologize that oops - guess we had too many orders and ran out! That is what inventory is for! Very displeased and may never order again!

Somehow, I was shipped two of what I ordered. I did not receive everything I ordered, 1 its (two received) was completely wrong. I am still waiting to hear that PetFlow has received the return shipment. Your mistake, I had to repack and drive to Fed Ex to return and for that I should use you again?

So, I ordered 2 neon light up collars and 2 lights (bone shaped) to put on the collar. In addition I ordered kitty litter. The kitty litter boxed broke open and got all over everything. One of the collars doesn't light up, and half of the littter fell out of the box.

I usually get my bully sticks from another company but when you had your jumbo's on sale I had to buy them. And now I'm stuck with 5 bags of bully sticks that are the size of the other company's medium. I have a 130 lb rotweiller that goes thru one of these in 5 minutes, where as the other jumbo's I get it takes him half a day. Your service and speedy delivery was very nice though.

Very slow shipping/processing for an in stock item as they waited 3-4 business days to ship. I can name a few other companies that will have the order to me in 1-2 business days, so even though petflow offered a coupon it was not worth the experience.