Deborah
Got what I wanted and it was delivered in a timely manner.
I did not appreciate that free shipping came at $50 and what I ordered was $49.99. Seems like a setup to me.

Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Showing 3,061 reviews with 3 stars · Clear filters
Deborah
I did not appreciate that free shipping came at $50 and what I ordered was $49.99. Seems like a setup to me.
ARCHIE
My order was cancelled without notice due to availability. But the company still charged my card, even without shipment. If not for checking on the status of the order by myself, I would not have known and I would have run out of dog food. They did give me a $10 credit for the inconvenience.
EDWARD C.
CLEAN UP WEB PAGE. TOO CONFUSING TO USE.
KATE
Price was right ($79) but the delivery took a long time.
CATHY B.
I have 4 dogs at basically 4 separate stages in life and needed an affordable easy option for purchasing their food. The nearest "pet store" is 85 miles away. I purchased 3 types of one brand of dog chow that i hadn't used before. I am trying to feed my animals as healthily as possible. Unfortunately 2 of the dogs didn't like the food I purchased and even more unfortunately PetFlow does not accept returns so i had to trash 2 bags of chow. Had I made the 85 mile drive to PetSmart they would have refunded the purchase and I would have bought something else. I have to return to shopping at PetSmart
SCOTT
Doesn't follow directions, they were told not to ship until the following week. The items got wet during the heavy rainstorm
LINDA W.
I love the products and service. However, it is next to impossible to change an automatic program without calling customer service. I may want to cancel a program or substitute one brand for another.
TODD F.
So when I order I really am happy mostly~ but not this last time ! 20 sticks 2 are 12" ? I thought I was ordering all 12" ones 18 of them measure from 7 to 10" my Rottweiler isn't allowed to eat the last couple inches of these because she'll swallow them so she leaves them on the floor ! So I'm just not able to take that much away these are costing me to much !I'm looking for another outlet to buy from ~ Cadet used to always be trust worthy What Happened ~ :(