PetflowReviews of petflow.com

I'm sorry I'm not certian to which order you are you are asking me to review.

I feel it took entirely to long to receive my order. It said it was filled on 12/19 and I did not receive it until 12/30. I have received orders from Canada quicker. If I had not emailed you I probably still wouldn't have it. I will say you did email me back quickly.

Set up auto ship got prescription doG food. When i requested shipment for 4th shipment, got no response. Site still says pending approval. Waiting 2 weeks. Canceling the order for a site with better communication

I purchased one item online and received an email confirmation about the order and that it would ship out on 12/19/13. Today, 12/31/13 I called customer service because there was no trace of my order online even though I was billed already! Apparently my item was out of stock in one location but noticed that they could send it out from another location. I am glad I called or I would never have received my item but billed for it! Very disappointing especially since this was my first order from this company.

Still waiting for my order........12 days later....

**Up til this point, I had nothing good to say regarding Petflow and have recommended them to several people. Just for clarification, the gifts I had ordered were "people" gifts, not pet gifts.** I only ordered 7 Christmas gifts, 4 of which came from Petflow. Due to FedX's error, the 1st package was "lost". Petflow re-sent the order, To make up for the error on their part, FedX had authorized, at their expense, overnight delivery. Oh no, Petflow wouldn't even contact FedX regarding it, but instead sent the 2nd package Domestic Ground... 2 days before Christmas. I did not have any gifts for any of those 4 people. I finally received the package on Friday, Dec 27th... then had to pay again to reship the gifts to the 4 people... I am REALLY unhappy... really upset. If Petflow had contacted FedX, they would have seen the authorization, shipped it over night, and I would have been able to see the reactions of the people opening their gifts. I realize people try to scam companies in so many ways, but this was not a scam. Everything was above board, and I was sick, desperate and upset. Not getting what I had ordered as gifts, just made an already bad time even worse, when they could have made it so much easier with a simple phone call.

Your shipping costs are way too high - spend 65.00 and ship free...I don't want to spend that much to get your products, too expensive.

ordered on dec 12th.. nothing yet and no tracking number send yet..