PetflowReviews of petflow.com

You've always gotten my dog food here fast. This time was 11 days. I think it was FEDX

It has been over 2 weeks and the product has not arrived.

Only shipping option is FedEx. Will not order again as FedEx provides incorrect delivery info, blames me for not being home as the reason they couldn’t deliver, and very poor customer service.

Placed my order for dog food 10 days ago and still have not received my order. I also have not received notification regarding delay. Not happy.

The dog food came in cans all broken open! It was very bad! I reached out to PetFlow 3 times over a week and have not heard back. I also reached out to the manufacturer and they said it was their dog food and should not have arrived like that. Poor service, poor quality product.

I worked in customer service for 20 years and was taught that if you screw up ALWAYS make sure the customer leaves happy. Petflow has a few things to learn about customers. I ordered a bag of dogfood, ONE item. That's it and when the order was delivered there was no dog food in the box... a ball! Not even close to what I ordered. I call and let them know and it was like Oh OK. Can you package up the ball and send it back ? Really? Not even a discount on the next bag of food ? So disappointed

I ordered food on November 11th and everything was fine but still haven't received any food or email from them. I definitely will not use these guys again unless the get a new veterinarian pharmacy, the one they use never answers the phone

I placed an order for prescription diet cat food, but received dog food instead. I contacted the company and they said they would ship the cat food immediately and that I would receive it by Friday. NOV. 20. As of today. NOV. 22, I still have not received the shipment and I have not received any information concerning the status of the shipment. Since this is prescription medicine it is important that I receive the food ASAP.