laurie G.
I have the monthly automatic delivery…
I have the monthly automatic delivery of dog food. They send out email notification of upcoming deliveries and it arrives on schedule. I've never had any issues

Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Showing 5,166 reviews with 4 stars · Clear filters
laurie G.
I have the monthly automatic delivery of dog food. They send out email notification of upcoming deliveries and it arrives on schedule. I've never had any issues
MCatlin
Definitely not as prompt as Chewy. Chewy orders are in 24-48hrs from time you place orders. Pet Flow is usually 3-5 days which bugs me.
KREELA C.
The only reason I didn’t give a 5 star rating is the length of time it takes to ship/deliver each of my orders.
Christine
I've always had excellent service - never a problem with order - this last order, I was shorted 1 bone. I could have called customer service but I didn't so it's my fault for not complaining. I will continue to order from PetFlow & as long as I don't have any more missing items, I would rate 5 stars
IRA E.
Generally excellent - a rare miscommunication.
Daniel
Love the design, love the available options, I just wish there were more deals available for people who aren't ordering auto-ship.
JONI K.
Usually comes fairly fast. Usually 2-5 cans dented. Some not safe to use.
KEVIN M.
Chewy does have faster shipping