PetflowReviews of petflow.com

No response to email. Shipment not received. Systems not working...had always had great experiences until the past 2 weeks

I received bad product. I can't reach customer service. Sent an email. The response didn't address my complaint but told my to reply. Sent 2 text messages. Still nothing. Petflow. I thought you were a better company than this.

Never received Food and there was no way to communicate with the company except email which worked out terribly. Very dissatisfied customer!

1.i changed the delivery date and pushed the date out. 2i received 2 orders 2 days later 3. i called and was put on hold, then opted for a call back that never happen.

I received a double order after being assured that this wasn’t going to happen..minus one pkg of dental treats!

I have been trying to get my cat food for a month. It is out of stock. It is prescription food and hard to find !!! I show on my acct …canceled , processing and pending ion the 3 times I have tried to order!! Hopefully this gets fixed soon!!

Poor customer service. I called twice and the automated system said they would call back. No call ever received. Send text…ne response. Sent email. I did receive a response from an automated response but no answer to my question. Will be switching business to another.

at the moment, you have shorted me a bag of cat food and the bags of dog food that i order every month! the cat food that i did receive did not come in your petflow box, but was re-boxed in a FedEx box which means your box must have fallen apart and in doing so, lost the 2nd bag. and you have not yet shipped my dog food!!! i am not happy with you and have been a loyal customer for years!