Douglas F.
Does What it Takes
Flexible in their offerings, willing to retain business important to them and achieve customer satisfaction

Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Showing 5,166 reviews with 4 stars · Clear filters
Douglas F.
Flexible in their offerings, willing to retain business important to them and achieve customer satisfaction
LANE W.
You seem to have a variety of good products, but wish your prices was a little better. Also it takes a little long for delivery. When I need something faster I order from amazon.
JOANN C.
Assistants are friendly. Unfortunately my order was shipped to my old address. But they made it good by shipping my food to the correct address within 2 days I got it.
ED S.
You do an excellent job filling my order and promptly shipping it.
Sonia
need to ship faster.
Margaret D.
I never receive an update when our dated orders (8 bags) our shipped via email. My out of the country cell does not appear to receiving your texts. That is if you are sending them. Very important to know when shipment will arrive.
Diana C.
Decent service.
JAVIER C.
I think that this is a great site to get dog food and all my puppies needs, but ... it makes my crazy the accuracy of the shipment date, the notification after the purchase is always wrong. Twice l had to rush to buy food at a pet store because I was notified that my shipment was due to arrive in 4, 5 and six days but in fact I did get it the next day.