MARY B.
Ordered several bottles of shampoo; an entire bottle leaked in the package. Love the product though
Ordered several bottles of shampoo which is the best but one bolt left leaked throughout the entire package.

Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Showing 3,061 reviews with 3 stars · Clear filters
MARY B.
Ordered several bottles of shampoo which is the best but one bolt left leaked throughout the entire package.
Coralie.A
While I like shopping on Petflow I regret that shipping time frame extended from 48h to more than week. Also coupons received every 2 days in my email are most of the time not usable since 99% of the time it does not apply on food - or at least the one I buy.
SANDRA S.
My order qualified for free shipping but when I applied the 30% discount that was offered for auto orders, shipping was added back on. I know it was because the discount brought down my order total so it didn't qualify for free shipping. Taking the discount wasn't worth it. I took the 20% discount and got free shipping and didn't sign up for auto orders. If you offer a discount, there shouldn't be any hitches.
Annabelle
I started using petflow because I had a hard time getting my new vet to carry my dog's prescription food when I moved to a new city. When I first started using petflow, there were always coupons and it was great! Sadly, after a year or so the "anything from our site" coupons were no longer eligible on my brand and the prices seem to be slowly rising. I am aware that there is a discount for the auto-ship program, but I do not feel comfortable signing up for it with a geriatric dog.
CA
Website was easy to use though and ordering very easy.
MARGARET W.
I bought with a 25%discount but doubt I'll buy at regular price because I think their regular price is higher that pet store's
Rlsimis
I order canned food and about every other ship it ends up with a number of cans damaged and bent. I like the reliability and the timeliness of Petflow. but they need to work on a better way to ship can food so it doesn't arrive damaged.
Bob
Received a mailer stating that I would receive 1-day delivery since my zip code was in the area that received the mailer. My order took 2 days to arrive. Prices (without Promo Code) are higher than competition's.