VALENTINE
Disappointed with payment options
Disappointed with payment options, but overall an okay experience.

Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Showing 5,166 reviews with 4 stars · Clear filters
VALENTINE
Disappointed with payment options, but overall an okay experience.
Lisa H.
PetFlow seems good so far. Prices are about the same as other places but shipping is not as fast as Chewy.com.
JEAN F.
Always reliable. Excellent communication. Fast shipping.
Isabul
Love the products and the prices, was a little disappointed that the shipping took so long.
MARIE M.
Only frustration is that I have to call to cancel an autoship order.
ZANE K.
Great customer service and prices.
KATE H.
I don't love the online system. I've signed up for auto-ship but had to change the delivery date and never received notification that my package shipped so went I went online and all I could see was my next shipment date so it looked like nothing had happened so I reordered the food. The next day the package arrived and I couldn't cancel the newest order online so I had to call. I would be great if an auto-generated email could be sent simply saying "your package is on the way". This is definitely a first world problem, but I would assume a really easy fix in today's world.
RITA
A little slow on the shipping. Product choices are great.