A P.
Please stop pushing the auto-ship …
Please stop pushing the auto-ship option! It's driving me nuts. I started shopping at other sites, because I was so annoyed by this. If it weren't for that, I would have given a rating of 5 stars.

Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Showing 3,061 reviews with 3 stars · Clear filters
A P.
Please stop pushing the auto-ship option! It's driving me nuts. I started shopping at other sites, because I was so annoyed by this. If it weren't for that, I would have given a rating of 5 stars.
KAREN D.
My only complaint is that you only carry the Nutro Senior ocean fish dry food in the 14 lb bag. I need the 6.5 lb size. The larger bag will get stale before I can finish it.
MDP
Items are more expensive than local pet stores
ERIK B.
I appreciate how fast my product arrives and there has never been any issues with billing or shipping. My only issue is with the coupons being emailed for a 10-15% off days after I make my purchase and that coupon code is only valid for a few days or so...
THOMAS B.
I don't like that I'm put on an email mailing list just because I place an order. I need to unsubscribe to be removed after placing every order. Otherwise, company seems OK.
nancy and john M.
I called to be sure to get the order identical to the one I placed a year ago. Wonderful and prompt. No cost to ship the wonderful Acana dog and cat food kibble. superb ingredients. Thanks to everyone involved! nancy and john morse
Customer
Prices are high
SHELLY B.
Pros: When I moved and forgot to update my address with petflow, my auto-delivery was shipped there. I called petflow and they happily shipped another bag of food to my new address Cons: 1. Prices are gradually becoming the same as in a retailer - the main factor for my choosing pet food delivery 2. Canceling auto-delivery requires a phone call to customer support 3. Continually need to advance the auto-delivery calendar as my dogs food intake varies