DARRELL F.
happy customer
Great selection of hard to find brands of dog food. Good customer service. Would like to see a wider selection of supplements.

Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Showing 5,166 reviews with 4 stars · Clear filters
DARRELL F.
Great selection of hard to find brands of dog food. Good customer service. Would like to see a wider selection of supplements.
JUDY A.
The product was fine and arrived on schedule, though the scheduled time in transit was quite long given the short distance. The only thing that keeps me from hitting that 5th star is the tracking service that petflow’s tracking info directs to even when clicking directly on the tracking number. Services like that, in my experience, are sometimes used to mask slow processing or to prevent the buyer from discerning the actual origin of the shipment. It seems deceptive. They make it difficult to track via the actual shipping service, especially from a mobile device. I prefer transparency from the companies I deal with.
Terri
The shipping time was horrible!
EDWIN B.
Ships out pretty quick but some cans come dented.
MEREDITH B.
Recently began using Petflow for my dog food. Food is delivered very quickly for free! Prices are very competitive. The only negative I can say is the website pushes customers too hard to do subscriptions. I appreciate being offered the option but it should only be done once and you should respect my decision to not want to do it the first time. It’s off-putting.
ASHLEY
They have a great selection. All the things my previous online animal food supplier had, plus the one brand of dog and cat food that my pets actually like. Their shipping was very fast, and free after adding just two bags of food, but I usually order three or more at a time. I'll stick with them as long as they continue to carry NutriSource. Wish they had a few more discounts, premium dog food is not cheap.
RADONNA
I absolutely love the new food. Thankful I found your site. Packaging could be a little sturdier for the large bag of dog food.
MICHELLE
Great company! Good product availability, pretty fast shipping. I haven't had any serious complaints. My only real annoyance thus far has been the inability to cancel autoship orders without calling customer service. I don't like the inconvenience and I can't see any legitimate reason for it. Other companies make using autoship much more user friendly.