Carmen
fine, shipping's a little slow.
Found the food I wanted at a decent price. Shipping is slower than other online pet stores.

Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Showing 5,166 reviews with 4 stars · Clear filters
Carmen
Found the food I wanted at a decent price. Shipping is slower than other online pet stores.
Carol S G.
Your customer service is great ! My orders are received just as expected and on time. Just wish I had more choices for LED products, ie , collars, night light tags
JEREMIAH K.
I came to PetFlow to get cat litter. I tried Jet first, but they could not seem to get my shipment out of their warehouse. After the third failure with them, I came here. I got what I asked for the first time. I wish it had come a bit quicker, but you delivered exactly as you said you would. It's hard to beat that. Thank you.
EV
AJ resolved a challenging situation; I attempted to restart a recurring order at same price point to no avail until AJ resolved the problem
ERIKA M.
I used to shop through Chewy but switched to PetFlow after Chewy was acquired by Petsmart. I've been very happy with my PetFlow shopping experience--selection is terrific, and my orders arrive quickly. My one suggestion for improvement would be the ability to cancel autoship online without needing to call in to a representative.
Alonzila
So far so good. No issue w products or purchases. Definitely recommend
PHILIP C.
Only ordered once from PetFlow, but very satisfied with the timing and convenience of the order. Thanks
TAMMY
LOVE the price