HAROLD J.
Calling Petflow for first time
Calling Petflow for first time, I was greeted by a polite and knowledgeable person. The comfortability I received by getting information of products, led to my first and ongoing purchases.

Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Showing 5,166 reviews with 4 stars · Clear filters
HAROLD J.
Calling Petflow for first time, I was greeted by a polite and knowledgeable person. The comfortability I received by getting information of products, led to my first and ongoing purchases.
Michelle A.
I guess I expected 2 day delivery and it took 4 days. It wasn’t a real problem but something I’ll keep in mind when ordering in the future.
Bob M.
Have used Petflow for quite some time. I don’t do auto-ship because I don’t have a good enough timeline with my pet for frequency. Used to get more special offers and coupon codes but still nice having it show up at your door.
Mike
I have been ordering my cat food from PetFlow for a while now and the items have always come quickly and in good shape. I do wish there was a discount offered on the premium cat foods like Fromm and Orijen at times.
ANDRE P.
Fast delivery. Prices are ok. I will purchase again.
Lucas
Petflows customer service is good. But my order said 2-3 days shipping. I placed my order on Tuesday, I received it the following Monday. 6 days is a lot more than 2-3. I had to buy food locally while waiting for my order. A bit disappointed.
RICHARD M.
Last order took over a week to arrive. Other than that the service has been fine.
DivaDog23
I was very happy to find that you carry Fromm dry dog food, as it is a very high quality food made in the USA. Our fur babies have had good results with it. I am also happy to find the ease of online ordering with Petflow.com. The only complaint I had was that the box was not secured when it was received. It had been taped very poorly, and the entire top was open. I was relieved to find all the products I bought and paid for were in the box....but I still wish it was all seccured throughout delivery. Otherwise, it was a very positive shopping experience.