NICOLE C.
Bag that normally comes vacuum sealed…
Bag that normally comes vacuum sealed was not. Came quick though.

Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Showing 3,061 reviews with 3 stars · Clear filters
NICOLE C.
Bag that normally comes vacuum sealed was not. Came quick though.
THOMAS C.
Never any discounts on dog food. I love Fromm's.
Lori
I am a very loyal customer but I am 63 years old and you put everything into one box I can''t get it in the house by myself. I think you should consider the weight of your packages. I have started order less at one time in hopes that I will be able to get the box in the house. Also, when it comes to scheduled dog food deliveries, well those are a forty pound nightmare. Otherwise; I am very happy with your products.
BECKY
Orders have been accurate but incredibly slow shipping out. I will order again.
Emily W.
Aparently my order was a fluke in the system, but I had to call to make sure my order got to me. Once arriving everything was great. I also got a great deal on my food!!
JOHN B.
1.I had asked my account be marked to make all deliveries to the breezeway door by the garage and I continue to receive the packages on the top of my stairs at the front door. 2. I always shopped from you until you stopped giving general __off on food purchases. Now I shop other companies for the cheapest price. 3. Being an individual over 60 years of age, your company has no concern as to how heavy the packages are which are many times unmanageable by mysef
B. D.
My first shipment was disappointing as multiple cans of dog food in a case were too badly damaged to risk using. The exterior package and interior packing were intact so it was not the shipping company. I contacted customer service which asked I photo the 4 cans and would get a refund toward my next order which I’m not sure there will even be a next order.
KIMBERLYNN F.
I found stuff for my cat and dog but I wish they had stuff for guinea pigs and other small animals