CN
Not 5 because FedEx never rings the…
Not 5 because FedEx never rings the door bell. I love UPS guy always rings the bell.

Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Showing 5,166 reviews with 4 stars · Clear filters
CN
Not 5 because FedEx never rings the door bell. I love UPS guy always rings the bell.
GAMBEL AND LIBBY P.
Love you but delivery is a little longer than other places!
Monique P.
Prices are always low and selection is good. The only issue I ever have is that the shipping is inconsistent. Sometimes it takes a week and other times it takes a couple days.
JOANN G.
Fast. Our Pups love their food
Pam
No problems or issues with ordering or having everything delivered. The selection of products was good and I was able to find everything I wanted at a reasonable price. I am sure I will be ordering again. Now if someone would come to my house and put all of my order away for me, I will add another star to the review !! :)
JM
The customer service is really good. They try their best to solve problems and immediately replace damaged goods. The only thing I'd have to say is that I've received damaged bags of food a few times already, and the reply they always give is exactly the same (almost like an auto reply). It is frustrating but at least they do compensate for bad experiences.
Ava H.
I am very pleased with the customer service I receive from PetFlow. I recently had an issue with the scheduling of automatic shipments of my pet's food, but their customer service was right there and resolved my problem quite favorably. I most definitely recommend them for you and your pet!
Nomad
A little more expensive but yet equals out not using gas to go get the food. The bag had lost its seal but that was due the the fed-ex driver throwing the box up onto the porch and slid off the stoop into the dirty garden for it was raining. So had to go out retrieve the box out if the muddy dirt take it in and into garage and clean myself off and open box to find it was broken open, Im sue die to the handling and bag of food placed into a unprotected box. I blame fed-ex though. That's why a4 star and not a 5 for now I had to get several containers with lids to polt all the dog food in. Or 4 logged friend love the food and eats without fussing. Drop fed-ex. We shall buy again in the future.