PetflowReviews of petflow.com

It’s been weeks and I haven’t received the good yet! I can’t believe they are asking my opinion of an item that hasn’t arrived yet!?

the orders are always late. the customer service rep was rude and unhelpful. I had to speak to the manager to get some resolve.

Because as a customer PetFlow mislead me . PetFlow sold me merchandise and the sold it to another customer then sent me a message that they were now out of stock . And PetFlow still has not refunded my money . We will never shop with PetFlow again . TA

Unfortunately when I placed my order my items were in stock. Then I got an email saying they were out of stock and I was refunded. Haven’t order again.

I ordered treats that showed in stock. They never came so I emailed they said they were now out of stock and would notify me when in stock? They ended up cancelling my order . Not a good experience for first time customer.

Horrible customer service keeps lying to me about when my order is going to come in every time I looked it up it was supposed to be delivered today at at 10:30 in the morning now too and it never showed up and I can't seem to find the damn email to tell me where the hell my order is then I call at 9:43 and your clothes when you're supposed to be closed at 10 I know you're located and Las Vegas we're on the same time zone what the hell's going on

You take orders knowing products not available. No trust ever again.

Placed order for dog food that I needed ASAP. Then days later Petflow cancelled order and won't refund my payment for 3 to 5 days. I had to then find a physical store that sold my brand of food. So aggravated. Didn't they know my order wouldn't be fulfilled when they took payment?