LD
Excellent
Extremely happy with service and product. Shipping is always consistent around 2 days. Products are always in stock. Only complaint is that you can never use discounts towards Fromm products which is all I buy.

Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Showing 5,166 reviews with 4 stars · Clear filters
LD
Extremely happy with service and product. Shipping is always consistent around 2 days. Products are always in stock. Only complaint is that you can never use discounts towards Fromm products which is all I buy.
MG
Easy to use website; prompt delivery; arrived when promised Too many followup emails.
JULIE E.
I've only purchased one thing so far, but my only complaint so far is your discounts don't apply to prescription food. I could really use a discount on that expensive Royal canin prescription wet food. It was shipped fast and am happy with purchase so far.
allie
Quick delivery, always correct order. Competetive pricing.
DAVID C.
Good amount of products. fast shipping. Only reason I didn't give 5 stars is that they just HOUND (pun intended) with emails once you buy something.
Liz Sloan B.
PetFlow was the only place that had the large breed puppy food I needed. Service was good, shipping quick. My only complaint is that they kept sending offers for great deals with autoship, but the deals never applied to the food I was ordering. May not be their fault, but irritating nonetheless.
SARA G.
Petflow has been great and has great customer service. My only complaint is shipping use to be on time, and now it's 1-3 days later then expected. Love there products and food, also great coupons:)
Joann E.
My pet enjoys Fromm pet food. The concern I have is that Petflow failed to notify me when my order was about to ship. I canceled as a result of the non-notification. But since have returned to Petflow. It is imperative I receive a notice before automatic shipping. Overall, Petflow has good service.