PetflowReviews of petflow.com

My dog food took 1 week and 1/2 to arrive to me.

They shipped my wet catfood over a week after I placed the order, scheduling it to be delivered the 22nd of december and could do nothing to delay or cancel the order even before ups had it. So my food is going to freeze over and over again while we are gone for christmas, if i dont pay a big fee to get ups to hold it.

False info on delivery date . No follow up . Product seems to be stuck in transit in a black hole in neighboring state. Product is over a week delayed from promised date with no follow up status update . Will never deal with pet flow again . Not a well run business .

I changed my delivery date and the shipment still came.

Received the wrong items, messaged 24 hrs ago and no response.

Beyond disappointed with PetFlow. Placed an online order on December 1 and as of today (December 11) the shipment is "in transit" with FedEx. They need to do better!

Every time I order from here.. they always double my order. I ordered one big bag of dog food.. and I received two and charged for two instead of one. This is the second time they did this. I will not order from them again.

Very few notices of what was going on. I finally sent 2 emails. And made a phone call. Joseph was very kind. It took 9 days to get here. Wonder if it would come. I had to buy dog food in the meantime. Not happy. Product was good. And why did it come from new jersy. Nevada is closer.