PAM J.
Customer service and shipping
Being a new customer for approximately a month have not had any issues. Order was delayed but I do not what caused the delay. Employees answering phones have polite and helpful.

Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Showing 43,824 reviews with 5 stars · Clear filters
PAM J.
Being a new customer for approximately a month have not had any issues. Order was delayed but I do not what caused the delay. Employees answering phones have polite and helpful.
Marty
No hassle order and quick delivery!
Trace W.
I have been using PetFlow for a bit now. Having never heard of them until I was searching for a specific cat food, I followed a link on that food company’s website (they didn’t sell the food on their site) and was able to find the food here. I have been happy with their competitive prices and quick delivery. And with auto ship, you get even better rates and occasional sales. I’m happy to have found PetFlow and will continue to use them.
THERESA A.
Great customer service
STEPHEN N.
Rapid fulfillment. Petflow had better inventory than "a large internet retail company" and competitive pricing.
MITZI M.
Fast and just what I ordered.
Steven S.
Good Price, Great Service.
SHERI S.
We ordered and it came quickly...our dog loves his GI tract special food!