Donna
Wonderful Customer Service!
My order was incomplete and it took two extra shipments to get it corrected. But the customer service I received was quick and wonderful!! Thanks, PetFlow!

Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Showing 5,166 reviews with 4 stars · Clear filters
Donna
My order was incomplete and it took two extra shipments to get it corrected. But the customer service I received was quick and wonderful!! Thanks, PetFlow!
LESLIE
Company is great, delivery company or someone in the warehouse has my canned foods coming too crushed to open. Not ALL but a few out of most cases.
JONI M.
Product came fast but the kong elephant was torn before it got here.
SONDRA P.
Customer service is excellent; however having to buy a 12 pound bag of Verus dry cat food is not good for me. I would appreciate it if you would offer 5 pound bags. Half way through the food is stale and I have to buy another 12 pound bag . A cat doesn't eat as a dog does as I am sure you know. So give us cat owners a break and offer smaller bags of food. Thank you .
JOYCE C.
Good selection of quality dog food and treats. Shipping was slow.
Fenisha14
I like pet flow there delivery is crazy fast. The website I wish was a little more user friendly. I wish you where able to save things to a wish list this would help to purchase more items from the website I also wish food item for cats where a little easier to purchase. I like to give my cat variety when giving wet cat food the website only allow cases of wet cat food. I just wish this was different.
MARLETTE A.
Delivery took a little longer than expected as when I've ordered from Chewy in the past I get it within a day or two, but the delay probably had to do with the fact it was right around the holidays. I was happy on the pricing and am sure I'll order again.
BOYD
Excellent service and great prices. I'll keep buying my dog food from them as long as they keep sending their discount ads.