PetflowReviews of petflow.com

I placed my order and then called toMAKE SURE that the product was in stock. I was told the product I wanted (24-5.5 oz can) was not available but they would change it to the 12-12 oz. cans. I told the gentleman that it wasn’t my first choice but if he promises thatthe product was available then I would purchase it this time only. I was adamant... was it in stock?? I asked several times and was assured, yes, it would be shipped THAT day (last Friday). Okay, said I. On Saturday I got a message from your company saying this product is not available! That’s it! I’m done and will not bother working with your company again!

I ordered a food which my pets really need since it is prescribed. It was out of stock, but I wasn’t told promptly. I had to contact support to learn they were out and planned to cancel my order days later .

Hard to give a review when I haven't received my order yet, because it has been delayed 3 times. I know that times are hard for a lot of companies so I'm going to keep my fingers crossed and hope the cat food gets here before our cats eat us ...

can't deliver

The cat food I bought to help my cat lose weight is inferior to Purina products in every measurable metric. These varieties contain ingredients that should never be fed to a cat.

they didn't work with me

It took way too long to receive my order. Chewy does a much better job.

I changed my address 2 weeks before moving in November, placed an order for 2 weeks after the move, and my food was still delivered to the wrong address. Customer service never fixed it. Placed another order in Feb and it was also delivered to the wrong address. Customer Svc finally gave me a credit for both orders, but I won't use them anymore. All other delivery svcs have sent pkgs to the correct address.