PetFirst prides itself on its easy-to-understand and easy-to-use pet insurance plans for dogs and cats. With PetFirst, you can get reimbursed for veterinary bills for: Accidents, Illnesses, Hereditary Conditions, Chronic Conditions, Congenital Conditions, Medications, Exam Fees, X-Rays, Alternative Therapies, Ultrasounds, Hospital Stays, Surgeries, Diagnostic Tests, Holistic Care and much more!
PetFirst Pet Insurance (petfirst.com) has 222 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Donna B.
Every thing went pretty smooth. Except when they mailed my check to the wrong address. So it delayed me getting the funds. But other than that. like I said . very courteous. and pretty quick to respond.
Response from PetFirst Pet InsuranceJul 17, 2017
Thank you Donna. I'm sorry we sent your check to the incorrect address, but I'm glad we were able to sort things out. Thank you for your patience!
Liloanet G.
It was great I would love it if I could track my money
Response from PetFirst Pet InsuranceJun 20, 2017
Thank you for the 5 stars Liloanet and thanks for the feedback! Are you looking to track claim reimbursement or your premium or something else?
Carolyn M.
Great, 5 Stars all the way :)
Dave T.
Without this insurance,we would be behind in paying bills but now we can afford the healthcare all pet owners should have for all pets young and old
Response from PetFirst Pet InsuranceMay 9, 2017
Dave, we are so glad we were able to help. Thank you for being a great pet parent and making your pet's health a priority!
Keith K.
They took care of what I needed and were good about reimbursing me.
Response from PetFirst Pet InsuranceMay 9, 2017
So glad to hear this, Keith. Thank you for being part of the PetFirst family!
Jennifer Toranto J.
Claims were easy to submit with no hassle and a quick response time.
Response from PetFirst Pet InsuranceMay 9, 2017
Glad you thought it was an easy process, Jennifer. We appreciate the great review!
K.Moore
I have been with PetFirst for almost 10 years. Their customer service is outstanding. I will continue to use PetFirst for all of my pets!
Response from PetFirst Pet InsuranceApr 28, 2017
Thank you for the great review! We are glad to have you and your fur babies as part of the PetFirst family!
Leslie L.
When I had my cat Gidget I had insurance on her, for many years I did not have to use the insurance, then one day she had to have surgery for Cancer not one but two times and then found out she was a diabetic. I called Pet First and this wonderful person told me that this was covered under her plan. I had to pay my deductible then 90% was paid. When I would send in the information to get reimbursed it was no hassle and got paid in record time. Gidget has passed on and I now have two wonderful kittens and each of them have insurance. I hope Fawn and Raven never needs to use the insurance but just in case its there and I feel more at ease that they have it. Thanks again Pet First
Response from PetFirst Pet InsuranceApr 27, 2017
Leslie, We are sorry to hear about Gidget's passing and hope you find comfort in your memories of her. She was so lucky to have you as a mom and get her the treatment she needed. I'm sure Fawn and Raven are just as spoiled and we are glad to have them as part of the PetFirst family.
