Madswede
Petfinder for 10+ years had offered a…
Petfinder for 10+ years had offered a API for non profit organizations and shelters to list their adoptable animals on their website as well as on Petfinder. Petfinder recently decided to give 2 weeks notice to inform they would be deprecating their API in favor of a widget. You could reach out for more technical solutions in which I did to see if the current or new API could be leveraged to which I was told no. So their widget is in progress, offers no real solution for shelters who have been using their API for years to help find homes for animals and opted to give less than 2 weeks to find a solution which isn't feasible for so many given that they are volunteers. The widget is a terrible user experience, taking visitors from your shelter site and bringing them back to Petfinder then only to select a pet to adopt and bouncing you back to the website you started from. The whole process is a mess and the development team at Petfinder should be ashamed at the lack of notice, no real solution and lying about their "widget" being more user friendly which it's not. They effectively broke so many shelters adoption flows as a result and one can't help but think it's due to the Purina takeover and large corporate oversight. Our shelter is in the process of creating our own API system now as a result and won't be bothering to utilize their widget going forward as it offers a sub par experience.


