PetfinderReviews of petfinder.com

They don't care at all. I reached out to let them know our local shelter has been trying to get their assistance for quite some time. No one ever replies. So shameful!

If you log into petfinder with Google and then don't consent to emails from Purina, the whole site is blocked. Can't log out, can't see any content until you agree to emails. Absolutely not. Unacceptable.

Would not let me change settings and says all cats are 0 miles away. Don't use.

NO RESPONSE AT ALL. First clue is they are (supposedly) non-profit with a .com website. Hours listed as closed 7 days a week. Called and autobot said email only. I then sent a follow-up email asking what the average response time is and they took down the ad minutes later. $395 is a non-refundable donation that does not assure adoption. total rip. USE ANYONE ELSE. STAY LOCAL ! SCAM !!!!!

When I ever how far I'm willing to go to adopt a pet and Petfinder ignores that and shows me animals that are in multiple different states! I HATE this and I just uninstalled their app because of it! It didn't used to work line this. I don't care that a shelter will drive the dog to me! I need to MEET the dog in person and my dog needs to meet that other dog in person!! If people about dogs without meeting them there are going to be many more dogs being given back up for adoption BECAUSE THEY DIDN'T GET TO MEET THEM BEFOREHAND. I didn't care about the reasons for this way of doing things. Stop connecting me with dogs on the other side of the country or several states away!!!

Their site is deceptive, you set your radius in miles, uncheck out of town dogs that need to be transported, yet in Michigan all you get are results from shelters in Texas and dogs that need to be transported. Yet I know of many shelters in Michigan yet no results at all. I wanted to adopt a dog from a local shelter not be lied to and have my time wasted

My experience using adoption platforms such as Adopt-a-Pet and Petfinder raised concerns about how the adoption screening process works across many independent rescues that list animals through these services. I fully support adoption and believe rescue organizations play an important role in helping animals find homes. However, the structure of the system allows individual rescues and foster volunteers to make final determinations about adopters without any clear indication that there are standardized training requirements, behavioral certification standards, or veterinary-level evaluation involved in those decisions. For prospective adopters, it can be surprising to learn that the people evaluating applications may simply be volunteers rather than individuals with formal training in animal behavior assessment or veterinary medicine. While many volunteers are undoubtedly well-intentioned, the lack of consistent professional standards can lead to subjective decisions that vary widely from one rescue to another. Because platforms like Adopt-a-Pet and Petfinder function as centralized marketplaces for adoptable animals, the public may assume there are consistent oversight standards guiding these evaluations. In reality, the process can differ significantly depending on the rescue or foster group managing the listing. Greater transparency about qualifications, evaluation criteria, and decision-making processes would improve trust for adopters and help ensure that placement decisions are made in a way that benefits both animals and families.

I’ve used Petfinder for years WTF happened. The site/app is is horrid. The IT sucks. It gives me cats when I ask for dogs. Gives me pit bulls when I ask for small dogs. What a damn shame. Don’t even bother. I spent hours trying and gave up. Can’t believe purina screwed them so badly. Total waste of time.