Watch, talk, play, and treat your pet from your phone with 1080p HD video and night vision. Petcube home pet cams are perfect pet monitors for your dog or cat.
Petcube (petcube.com) has 751 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Also known as
petcube.com
Website
petcube.com
Category
Audio & Visual
Location
San Francisco, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 80% of reviews.
Latest
Most recent review: August 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
The Petcube is great! I love being able to check up on my dogs while I’m away. The treat shooter is great to give the dogs treats while I’m gone and they love it! It doesn’t always shoot out the same amount of treats each time, but it can shoot them at a very decent distance!
LI
Lexi I.
This is an awesome product! My kitten loves it
This is an awesome product! I love being able to check in on my kitten while I'm gone at work during the day, especially given the fact that when my roommate is gone he is by himself. As soon as he hears the noise the camera makes when it drops treats to be launched, he comes running. One issue I've had is that because his kitten treats are so small, the Petcube typically shoots out 7 or 8 treats at once, while I would prefer less at a time so I would feel better about giving them to him several times throughout the day. I doubt this would happen with dog treats since they tend to be a little bigger. I also have had some minor connectivity issues, but this may be primarily related to my WiFi connection rather than the Petcube itself. Overall, I really like it and have enjoyed playing with my cat while I'm away from home. I would definitely recommend it to friends with pets, especially dog owners.
Response from PetcubeMay 9, 2018
Hi Lexi,
Thank you for sharing your feedback about our product.
You are right, the size and density of treats you are using with your Petcube Bites may affect the amount of treats that come out of the camera. To manage the number of treats dispensed at a time, select the size of treats you are using in the Petcube app settings. Open Petcube application, go to Home tab, select Settings in the upper right corner, select General and choose the treats size - small (1/3inches) or large (1inch).
Regarding the connectivity issues, please reach out to our customer care team so we can check the issue doesn't come from the Petcube. You can email us at [email protected], call us at 1 888 447 2522 or 1 844 747 2823 (toll free number in the US and Canada) or chat with us on our website: petcube.com
Looking forward to hearing from you.
Best regards,
Petcube Team
LO
LolMac
When mom's away, watch the doggie play
After a few issues getting set-up, which the customer service team helped with very quickly, the Petcube has been a welcome and entertaining addition to our home. I situated it too low initially, so my dog just barked at it all day after she realized it housed treats. I moved it and this made a big difference. Saving and sharing videos is not important to me, but I like being able to peek in on her during the day and send her a treat or two. It's pretty funny.
Response from PetcubeMay 8, 2018
Hi There,
Thank you for your review! Don't hesitate to contact us with any questions about Petcube, you can reach us at 1-888-447-2522, 1-844-747-2823 or [email protected].
Best,
Petcube Team
CZ
Chris Z.
The camera is really great and so is…
The camera is really great and so is the motion sensor. Another great feature about the camera is the night vision. I love the fact that I can check on my animals and my house when I am away from home. The packaging is beautiful and the set up is fast and easy. The PetCube even comes with a bag of treats to get you started. I took off one star because I have been having problems with audio feature that allows you to talk to your pets. For me that is the least important feature. I would recommend this product to my friends and family. You can't beat the price and its fun to fling treats at your pets.
Response from PetcubeMay 7, 2018
Hi Chris,
Thank you for sharing your feedback on our product. We're happy to hear you're enjoying your Petcube :) This is Marina with Petcube Team.
As for your comment about the audio, I want to let you know that we have just recently released a new push-to-talk feature that should improve the overall audio experience. I was able to find your account in our system and I'm pushing the latest update to your camera. Please make sure it's connected to the network and the LED light on the camera is white. Once the camera downloads the new update, it will start installing it. The process only takes around 5 minutes during which the LED on the device will rapidly blink orange color. You will also receive a push notification on successful firmware installation. This version comes with many other improvements and we hope your experience with the Petcube will get even better.
If there's anything we can help you with, please don't hesitate to reach us at 1-888-447-2522 (toll-free within US and Canada) or [email protected].
Take care!
AN
Anj
Great when it works
Good company that does its best to support the customer. Unfortunately I've had a lot of problems with my devices breaking, but customer service will help you replace it if it's within one year of purchase. I just wish the product itself could last longer because it is something I really enjoy using.
Response from PetcubeMay 4, 2018
Hello Anj,
Thank you for your review. I am sorry to hear you have experienced some issues with your Petcube. If you still need any assistance, please don't hesitate to reach out to our Customer Care team 24/7 via email at [email protected], phone 1 888 447 2522 or live chat on petcube.com.
Kind regards
Petcube Team
AS
Ana S.
Good gadget to monitor your pet/home with bonus treat dispenser
Got the Petcube Bites in silver.. looks slick and packaged nicely. It was easy to install.. just the usual troubleshooting (rebooting to get the wifi to work). The camera is great as it gives you a clear view of the entire room. You have to get used to the app to turn on the mic if you want to be heard by your pet.. it's not automatic. My dog liked the treat dispenser and a nice feature is you can choose how many and how often a treat is dispensed. I also like the sharing feature so our family can all install the Petcube app on our smartphone and see our dog in real time, communicate with him and give him treats! My sons are in college so it's nice that they can see him anytime. I just installed the Petcube so I still have to study the other features but overall, it serves its purpose.
Response from PetcubeApr 30, 2018
Hello Ana,
Thank you for writing a detailed review. We are happy to read that the whole family is able to enjoy the Petcube.
If you have any questions, don't hesitate to email us at [email protected]
Kind regards
Petcube Team
KP
Kimberly P.
Petcube: So far so good!
I ordered my Petcube a few weeks ago, and so far, am truly pleased with my purchase. The cube itself is small, compact and easy to place on a lower level shelf or the floor. I put mine on the bottom tier of a bookshelf and have a great view of the entire living room. The Petcube has a long power cord which is super helpful for those who have older apartments where outlets can be a bit scarce. In addition, the device was relatively easy to set up and log into, so I was up and running in no time.
Since hooking up the Petcube, I have taken time throughout my day to check in on my cats. It is fairly entertaining to see what they are up to, but in addition, it is nice to know that they are safe and nothing bad has gone down while I am at work.
My only point of concern with the purchase is that there is no ability to turn the Petcube on or off. Ideally, the app would have a "at home" feature which would turn off the video feed but that is not the case. So, if you are worried about personal privacy, the only way to turn off the cube is to physically unplug the device. Other than that hassle, the Petcube has been a great addition to my kitty care routine!
Response from PetcubeApr 30, 2018
Hi Kimberly!
Thank you for taking your time to write a review for our product. We are very happy that you and your cats enjoy Petcube!
In regards to your concern - Petcube has a Sleep functionality, when all timeline recordings will cease once activated. You can toggle it on or off on the camera home page, in the right lower corner of the camera window (an icon with either cloud or a moon).
I hope this helps!
Kind regards,
Petcube Team
MM
Meghan M.
Easy setup and clear camera
I just started a new job, and wanted a way to check on my pup and ease him back into long days at home alone. The Petcube is great! The video quality is amazing, and the lens gives a wide clear view of the room. The setup was super easy, it connected to my wifi with no problems. It did have to update the software, but it was quick and easy. I love that it sends notifications to your iphone when your pet is in the room. My pup quickly picked up where the treats were coming from, and enjoys that he gets bonus treats when I'm not home! Also I have super cute photos of his face!
Response from PetcubeApr 23, 2018
Hello Meghan
Thank you very much for sharing your feedback on our product. We are very glad you and your pup are enjoying Petcube Bites. If you need any help, please note you can contact our team 24/7 at [email protected] and we will be more than happy to assist you.
Best regards,
Petcube Team