PetcubeReviews of petcube.com

4.1751 reviews
Audio & Visual
555 De Haro St Suite 280, San Francisco, California

Petcube

About Petcube

Watch, talk, play, and treat your pet from your phone with 1080p HD video and night vision. Petcube home pet cams are perfect pet monitors for your dog or cat.

Petcube (petcube.com) has 751 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: petcube.com
Website: petcube.com
Category: Audio & Visual
Location: San Francisco, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 80% of reviews.
Latest: Most recent review: August 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Petcube reviews

Showing 501 reviews with 5 stars · Clear filters

Rob C.
Apr 11, 2022
Works great
Works great. My dogs are genuinely interested in it and I like that I can hang it on a wall. One feature request would be to have a sound effects button to play nosies for our dogs. You can talk and hear them but I would love to see a sound button or even play a recorded command with the owners voice.
Response from PetcubeApr 12, 2022
Hi Rob, We are grateful for your support, and we highly appreciate your feedback on the product and our service. Our team is working hard to deliver the best experience to Petcube users, and we are constantly striving to improve. Please do not hesitate to reach out to us in case you experience any issues with your Petcube or if you have any questions, we will gladly help you. You can contact us at [email protected]. All the best, Petcube Team
Susan L.
Apr 10, 2022
So far so good.
To be fair for me there was definitely a learning curve on how to get the most out of my Petcube but once I figured it out and boosted my internet it works great. Was having issues with it staying connected and was frustrated with constantly losing connection and having to reset the Petcube. It was a internet problem not a problem with the product. Customer support was wonderful and helpful. Glad I stuck to the Petcube and worked out all the problems I was having. Picture quality is great, notifications are helpful, my dogs love the treat dispensing capability.
Response from PetcubeApr 12, 2022
Hi Susan, We are grateful for your support, and we highly appreciate your feedback on the product and our service. Our team is working hard to deliver the best experience to Petcube users, and we are constantly striving to improve. Please do not hesitate to reach out to us in case you experience any issues with your Petcube or if you have any questions, we will gladly help you. You can contact us at [email protected]. All the best, Petcube Team
John T.
Apr 10, 2022
Best Cam
These Petcube cams were one of the best purchases I've ever made. The best video to keep watch on our dogs when we're away from home. Now the wife can leave the house for a day and not worry what the fur brats are doing while away. And as for their customer service, they go above and beyond to assist. A very satisfied customer here.
Response from PetcubeApr 12, 2022
Hi John, We are grateful for your support, and we highly appreciate your feedback on the product and our service. Our team is working hard to deliver the best experience to Petcube users, and we are constantly striving to improve. Please do not hesitate to reach out to us in case you experience any issues with your Petcube or if you have any questions, we will gladly help you. You can contact us at [email protected]. All the best, Petcube Team
Tammy D.
Apr 8, 2022
I couldn't figure out how to delete my videos
I couldn't figure out how to delete my videos. I contacted Petcube and they were able to walk me through how to delete them. Very helpful
Response from PetcubeApr 12, 2022
Hi Tammy, We are grateful for your support, and we highly appreciate your feedback on the product and our service. Our team is working hard to deliver the best experience to Petcube users, and we are constantly striving to improve. Please do not hesitate to reach out to us in case you experience any issues with your Petcube or if you have any questions, we will gladly help you. You can contact us at [email protected]. All the best, Petcube Team
Reagan M.
Apr 8, 2022
LOVE LOVE LOVE being able to watch my…
LOVE LOVE LOVE being able to watch my cats when I’m away from home. The camera quality and sound are great from all 3 of my petcube cams. I once had an issue connecting to cameras and tech support was helpful and very quick to respond within seconds of my reaching out. I updated app and cameras were all online again. I highly recommend Petcube products!
Response from PetcubeApr 12, 2022
Hi Reagan, We are grateful for your support, and we highly appreciate your feedback on the product and our service. Our team is working hard to deliver the best experience to Petcube users, and we are constantly striving to improve. Please do not hesitate to reach out to us in case you experience any issues with your Petcube or if you have any questions, we will gladly help you. You can contact us at [email protected]. All the best, Petcube Team
kelly
Apr 6, 2022
I have the petcube camera and really…
I have the petcube camera and really impressed so far, customer care has also responded quickly to all my questions, fingers crossed this will help with monitoring my pets separation anxiety 🐶
Response from PetcubeApr 12, 2022
Hi Kelly, We are grateful for your support, and we highly appreciate your feedback on the product and our service. Our team is working hard to deliver the best experience to Petcube users, and we are constantly striving to improve. Please do not hesitate to reach out to us in case you experience any issues with your Petcube or if you have any questions, we will gladly help you. You can contact us at [email protected]. All the best, Petcube Team
Stacy H.
Apr 5, 2022
Customer service is absolutely…
Customer service is absolutely fantastic. The Petcube camera is really good! I have 3 and I might get a 4th if I can find where to put it in my small house
Response from PetcubeApr 6, 2022
Hi Stacy, We are grateful for your support, and we highly appreciate your feedback on the product and our service. Our team is working hard to deliver the best experience to Petcube users, and we are constantly striving to improve. Please do not hesitate to reach out to us in case you experience any issues with your Petcube or if you have any questions, we will gladly help you. You can contact us at [email protected]. All the best, Petcube Team
Charmaine S.
Apr 5, 2022
This is my second petcube
This is my second petcube, and like my first one, it is a comfort knowing I can check on my fur babies any ti e.
Response from PetcubeApr 6, 2022
Hi Charmaine, We are grateful for your support, and we highly appreciate your feedback on the product and our service. Our team is working hard to deliver the best experience to Petcube users, and we are constantly striving to improve. Please do not hesitate to reach out to us in case you experience any issues with your Petcube or if you have any questions, we will gladly help you. You can contact us at [email protected]. All the best, Petcube Team

PetcubeReviews of petcube.com

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Petcube reviews

Works great

So far so good.

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I couldn't figure out how to delete my videos

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This is my second petcube