PetcubeReviews of petcube.com

Response from PetcubeDec 11, 2022

Hi Katlyn, We are grateful for your support and we highly appreciate your feedback! Our team is working hard to deliver the best experience to Petcube users and we are constantly striving to improve. Please try to place the camera in a different spot, to see if different light conditions improve the motion detection. The angle and distance (better detection up to 5 ft) to the action of your camera could affect it. If you should have other concerns, please don't hesitate to contact [email protected]. All the best, Petcube Team

Response from PetcubeOct 19, 2022

Hi Jose, We are grateful for your support and we highly appreciate your feedback! Thanks for placing your trust in us and your willingness to share. Please recommend us to your friends and family. All the best, Petcube Team

Response from PetcubeSep 14, 2022

Hi Fiona, We are grateful for your support and we highly appreciate your feedback! Our team is working hard to deliver the best experience to Petcube users and we are constantly striving to improve. Please do not hesitate to reach out to us in case you experience any issues with your Petcube or if you have any questions, we will gladly help you. You can contact us at [email protected]. Best, Petcube Team

Response from PetcubeAug 21, 2022

Hi Sydney, Thanks for taking the time to share your thoughts and feedback with us. We are grateful for the chance to work with you to resolve the situation. Please let us know once you receive it and if it is working as expected.  Our customer reviews are very important to us, and we hope that you will be willing to revise your review to 5 stars based on your further experiences. All the best, Petcube Team

Response from PetcubeAug 21, 2022

Hi Rafael, We are grateful for your support and we highly appreciate your feedback on the product. Petcube Care smart alerts are now available for all Petcube Care members subscribed to Optimal or Premium plans and that includes dogs barking. If you are not receiving notifications when your dog barks, please contact [email protected] for further assistance. Kind regards, Petcube Team

Response from PetcubeMay 30, 2022

Hi Pamela, I am sorry to hear about your experience, this is definitely not common and I'd love the opportunity to help. Kindly check your inbox and spam/junk folder as I have emailed you in hopes of resolving your concern. Looking forward to hearing back from you. Sincerely, Maria Petcube Team

Response from PetcubeMay 16, 2022

Hi MK, We are grateful for your support, and we highly appreciate your feedback. Our team is working hard to deliver the best experience to Petcube users, and we are constantly striving to improve. Please do not hesitate to reach out to us in case you experience any issues with your Petcube or if you have any questions, we will gladly help you. You can contact us at [email protected]. Best, Petcube Team

Response from PetcubeApr 19, 2022

Hi Ashley, It was a pleasure serving you. We really appreciate you taking the time to share your feedback. We hope you’ll recommend us to your family and friends. All the best, Petcube Team