PetcubeReviews of petcube.com

4.1751 reviews
Audio & Visual
555 De Haro St Suite 280, San Francisco, California

Petcube

About Petcube

Watch, talk, play, and treat your pet from your phone with 1080p HD video and night vision. Petcube home pet cams are perfect pet monitors for your dog or cat.

Petcube (petcube.com) has 751 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: petcube.com
Website: petcube.com
Category: Audio & Visual
Location: San Francisco, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 80% of reviews.
Latest: Most recent review: August 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Petcube reviews

Showing 501 reviews with 5 stars · Clear filters

James F.
Nov 25, 2022
Great tech and service
The Petcube tech is great (I have 4 cameras to monitor my 2 dogs throughout my apartment), and the support are very helpful. I was having problems receiving notifications via the app, the team were great in helping me troubleshoot and get everything working correctly
Response from PetcubeNov 27, 2022
Hi James, We are grateful for your support and we highly appreciate your feedback! Thanks for placing your trust in us and your willingness to share. Please recommend us to your friends and family. All the best, Petcube Team
Des
Nov 25, 2022
Great camera but even greater support…
Great camera but even greater support when you need it. Highly recommend!!
Response from PetcubeNov 27, 2022
Hi Des, We are grateful for your support and we highly appreciate your feedback! Our team is working hard to deliver the best experience to Petcube users and we are constantly striving to improve. Please do not hesitate to reach out to us in case you experience any issues with your Petcube or if you have any questions, we will gladly help you. You can contact us at [email protected]. All the best, Petcube Team
Annette L.
Nov 14, 2022
Fantastic customer service!
Fantastic customer service! Very helpful with the support the company (Petcube) gave me. My issue was resolved pretty quickly and my Petcube is running beautifully and my babies can now hear me. Thank you so much to all the people that dealt with me. Yes most definitely will be looking into getting another one for my house that will feed my babies too
Response from PetcubeNov 14, 2022
Hi Annette, Thanks for taking the time to share your thoughts and feedback with us. We are delighted that we were able to help make your experience better. I’ll be sure to relay your message to the team. Thanks for placing your trust in us and your willingness to share. All the best, Petcube Team
Whitney
Nov 9, 2022
I love this cam its amazing
I love this cam its amazing
Response from PetcubeNov 10, 2022
Hi Whitney, We are grateful for your support and we highly appreciate your feedback! Our team is working hard to deliver the best experience to Petcube users and we are constantly striving to improve. Please do not hesitate to reach out to us in case you experience any issues with your Petcube or if you have any questions, we will gladly help you. You can contact us at [email protected]. All the best, Petcube Team
Alex
Nov 7, 2022
Best pet store ever
Best pet store ever! they manage to give my pet the service I inquired to them, my dog trust them too!
Response from PetcubeNov 8, 2022
Hi Alex, We are grateful for your support and we highly appreciate your feedback! Thanks for placing your trust in us and your willingness to share. Please recommend us to your friends and family. All the best, Petcube Team
Xavier L.
Nov 3, 2022
A good product
A good product, cheap and working almost perfectly. And when it doesn't, the support comes through !
Response from PetcubeNov 6, 2022
Hi Xavier, We are grateful for your support and we highly appreciate your feedback! Our team is working hard to deliver the best experience to Petcube users and we are constantly striving to improve. Please do not hesitate to reach out to us in case you experience any issues with your Petcube or if you have any questions, we will gladly help you. You can contact us at [email protected]. All the best, Petcube Team
Maria A.
Nov 1, 2022
it is peace of miend and =good relacion…
it is peace of miend and =good relacion on the chat .
Response from PetcubeNov 2, 2022
Hi Maria, We are grateful for your support and we highly appreciate your feedback! Thanks for placing your trust in us and your willingness to share. Please recommend us to your friends and family. All the best, Petcube Team
Andries N.
Oct 31, 2022
Great customer service.
I am extremely impressed by the prompt assistance received after I had an audio issue. It was resolved very quickly and professionally. Thank you.
Response from PetcubeNov 1, 2022
Hi Andries, Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences. We are happy to be of assistance and remain available if you have other questions or concerns. Warm regards, Petcube Team

PetcubeReviews of petcube.com

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