Jenna S.
Amazing support!
The customer service/support for this company is amazing. I was having a number of connectivity issues with my Pet Cam, and needed to connect with them each day for roughly three days. Each time I connected with someone in very quickly, they were patient, kind and very knowledgeable, and got my issue resolved. I even lost connection with them during one of the interactions and they emailed me to follow up with next steps/instructions. Really great experience!
Response from PetcubeMar 26, 2023
Hi Jenna, We are grateful for your support and we highly appreciate your feedback. Our team is working hard to deliver the best experience to Petcube users and we are constantly striving to improve. Please do not hesitate to reach out to us in case you experience any issues with your Petcube or if you have any questions, we will gladly help you. All the best, Petcube Team