Harry W.
Great service
Great service! Many thanks to the team.
Our artists hand design each order with a picture of your pet. T-shirts, blankets, phone cases, canvases or even socks!
PetCanva (petcanva.com) has 2,760 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Harry W.
Great service! Many thanks to the team.
Titi
The best pet store.
Thomas W.
Amazing . Super.
Daniel F.
Exelente me gusyo su jegete que consegui ahi
Dori
Update: A huge thank you to the Petcanva associates watching Trust Pilot. I am impressed by the immediate solution and contact I received. Thank you!! Review updated. Old: I placed two orders on November 23 including two pillows and a large canvas. One of the orders, 207052, is for the canvas, where I approved the background, but have not received an email that it has shipped. The other order for the two pillows did ship and I received them. One pillow is great. The other though, is printed terribly. The grey cat in the picture I submitted is green on the pillow. I’ve written the support email extremely nicely but they are requiring $25 for a re-print fee. The pillow is not the same color as the picture I sent. There are satisfaction guarantees on their website including an assurance on the page where you choose a background, saying this is not a replica of the final product— the artists will make sure the result is great. The picture there doesn’t show a green cat either. I’m very frustrated that they are requiring me to pay them extra for fixing a mistake on their end. I have offered to pick up the finished re-print since it shipped from a location close to me so the costs are reduced for them, but they replied stating “the $25 fee still stands.” This is a gift. I cannot give this person a present of a pillow that shows their precious cat as green! This isn’t my fault. I’ve never encountered a customer service this difficult. This feels exactly like extortion.
Response from PetCanvaDec 5, 2021
Hi Dori! Thank you so much for your order and for giving us this feedback. We're sincerely sorry about this experience - it's never our intention to disappoint and I can definitely understand your frustration! I was able to pull up your email and have worked with our Support team to come up with the best resolution we can provide you. We'll make sure to be in touch and we hope we we're able to make it up to you! Thank you and sorry again, Sara
Athalia H.
i just ordered and request a customized case for my phone and they arrived great
Barb G.
I ordered a phone case from PetCanva. I was worried at first that it would not stand up to my heavy use and abuse but I was happily wrong!! Not only does it look great but it has proved to be very durable. My second purchase was a canvas of my furbaby for his birthday. He and my husband love it!! The colors, the artwork are just what they promised. I couldn't be more pleased!!
Brooke D.
Absolutely love this company! Excellent quality and I’m obsessed with my products I’ve purchased. Any pet lover would die for these options for gifts or yourself. Very quick to respond and easy to get issues fixed should there be one!