PetalsReviews of petals.com

I had used Petals before when it used to have brick and mortar store locations. I needed to find arrangements for a holiday party and found their website. Based on the pictures for the items, I expected the products to be high quality and delivered with timely service. That is not too much ask based on their prices. One item arrived within the 10 business day published information. The three others arrived 30 days after order which gave me no time to recover if any items were damaged. Two were fine but the third they decided to change the vase and that change was a negative and not as published. I was also out of town during this period and was given no real opportunity to return/replace. Bottom line, with their prices, describing and displaying items that they do not ship and much longer delivery time, I will no longer due business with them. Think carefully before you do.

I have used Petals before and always loved their products. My latest purchase of a vase of mixed flowers has a very bad, strong smell to it. I used silk flower spray to see if that would help, but it did not. It has now been long enough for the smell to go away, but obviously it is here to stay. I wished I had returned it.

I used this company in the past & it was fantastic. I ordered some flowers, pebbles & vase. I ordered it on 4/29 & they just boxed it up & mailed it 5/7. I called two times asking if it would be here by Mother’s Day. Mow it will be here after then. They obviously don’t care whether the item gets to the customer in time for special occasions & don’t even offer expedited shipping. I will never use them again.