PetalsReviews of petals.com

customer service was not helpful at all, placed an order,order was not received ask for a promotion price to be applied they would not. I will NOT be ordering from Petals in the future and will be returning all items purchased yesterday.

Should has listened to the other reviews. Garage sale I could find better quality. Looks nothing like the photo. Silk ??? No Way! Dont waste your money!!!

This is the most unreliable business I have ever tried to do business with. I ordered something for my daughter-in-law and it said it would ship in 5-10 days. When it was close to her birthday and it hadn't shipped I contacted them and was told it was going to be delayed by a few weeks. Never called to tell me anything. It has now been 2 months and I am still waiting. Now they're saying another month. I have never dealt with any other professional business like this in my life.

Ordered on Sept 8th. After 8 days I called for a tracking number. It took 50 minutes to get to a representative who told me my order had not even been shipped. I asked "WHEN''. She said 10 days. I finally just canceled the order. This company is a joke! Website looks great but the Company is a total failure. My shipping cost was $28.95 dollars. For that kind of money shipping should have been a non-issue. I should have read the other poor reviews before I ordered. Lesson learned!!!

I ordered a faux fern that was supposed to be 31” long but when I received it was only about 20” long. I returned it and the company charged me $40 to return, which was a very steep price. I will not order from this company again.

Totally fake looking. Terrible customer service.

The 2 arrangements I received where not realistic. When I returned them it cost me 21% of the original charge. I will never use them again. I should have done more investigation of online reviews before ordering from them.

This is not a reliable company for sending gifts or things that have a deadline. I ordered flower gifts on March 5 for two different birthdays, One arrived and the other had not yet shipped as of March 13. I was told the second one would ship out next week. Both had gift notes, so the company knew there might be a deadline. In this day and age of Amazon-type quick deliveries, this company is an anachronism. Don’t order from this place if you are needing a prompt delivery. The company says items will ship within 5-10 business days, but what kind of dependability is that? Customer support was no help. The representative didn’t care my item was going to be delivered late and didn’t offer to try to do anything to speed it up. So, slow delivery and unresponsive customer support.