Patrick B.
Canceled my subscription
Canceled my subscription. Received order and was charged. What? Returned item and they received and destroyed it. Did not issue refund.

Persona is a personalized nutrition and wellness service that creates custom vitamin packs based on your unique lifestyle and health goals. Instead of one-size-fits-all supplements, we deliver daily vitamin packs designed to support your routine, diet, and priorities. Our process starts with an in-depth online assessment that looks at your habits, sleep, stress, fitness, and eating patterns. From there, we build a personalized vitamin program to help address potential nutrient gaps and support areas like energy, immunity, digestion, mood, and sleep. Your supplement plan can be updated anytime as your goals or lifestyle change. Quality and transparency are at the core of Persona. We use thoughtfully sourced ingredients, science-informed formulations, and strict testing standards. Each month, your subscription vitamins arrive in convenient, tear-open packs labeled by day and time, making it simple to stay consistent whether you’re at home, at work, or traveling. With Persona, you’re not left to figure things out alone. Subscribers can access expert support, ask questions about their recommendations, and fine-tune their personalized supplement routine whenever their needs evolve. Our goal is to remove the confusion from the supplement aisle and help you build a clearer, easier wellness routine. Persona continually improves its recommendation system with new research and real customer feedback. If you’re looking for a customized vitamin subscription that fits your life and supports your long-term wellness journey, Persona offers a straightforward way to get personalized vitamins you can feel good about—one daily pack at a time. Take the free assessment
Persona (personanutrition.com) has 9,931 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Patrick B.
Canceled my subscription. Received order and was charged. What? Returned item and they received and destroyed it. Did not issue refund.
Susanne N.
My experience was great with Holly P.'s Customer Service, the prompt response, thorough attention in reviewing my subscription/account and very helpful with instructions. The company is providing in what I feel excellent customer service in asking questions and providing assistance with any issues.
Response from PersonaNov 4, 2022
Hi Susanne! Thank you for your glowing 5-Star review of your experience with Holly! I am happy to hear she was so helpful and I will be sure to pass along your kind words. Our team is here to help, 7 days a week. Please don't hesitate to reach out. Warm Regards, Laura, Persona Nutritionist
customer
i love the discount the first month, but it's so much higher the 2nd month. I'm just not sure i want to continue.
Response from PersonaNov 4, 2022
Hi Rebecca! Thanks for your review and for expressing your concerns. I do see there was a 60% off coupon on you first order. Our team is here to help get the right pack for whatever budget works for you, so please reach out if you'd like some help! Our nutritionists offer complimentary consultations! Warm Regards, Tamia, Customer Care Specialist
Ashley
I was unable to checkout with my order, but Shirley was very helpful and able to get my account processed.
Response from PersonaNov 4, 2022
Hi Ashley! Thank you for your review and kind words about your experience with Shirley! I am happy to hear she resolved your concern! We are here to help, 7 days a week! Warm Regards, Tierra, Customer Care Specialist
customer
They are awesome with personalizing requests and helping when there’s an issue.
Response from PersonaNov 4, 2022
Hi Michelle! Thanks for your kind words about your experience with Persona! We appreciate your input! Our team is here to assist with any questions or concerns. Please reach out at any time! Warm Regards, Holly, Persona Nutritionist
Eddy G.
Saira M did a great job helping me to figure out why I had not received my product, then got it all straightened out including billing! great Job
Response from PersonaNov 3, 2022
Hi Eddy! Thanks for your kind words about your experience with Saira! I am happy to hear she was able to help get your billing issue straightened out! We are here to help by phone, chat or email, 7 days a week, so please let us know if we can assist in any other way. Warm Regards, Madison, Persona Nutrtionist
Sandra A.
Hollly P was able to help me today with a refund and extending my next order 12/2, I have done this previously but entered the wrong month and seen that I was charged today for my next order which I do not need to sit in my covered. Thank you, Holly.
Response from PersonaNov 3, 2022
Hi Sandra! Thanks for your review and kind words about your experience with Holly! I am happy she was able to assist with your refund and the adjustment of your next order date! If we can help in any other way, please reach out. Warm Regards, Tierra, Customer Care Specialist
Dhana O.
Agent(Laura P) was super helpful. They listened to my Problem and actively helped me and they were so fast and friendly.
Response from PersonaNov 3, 2022
Hi Dhana! Thanks for your kind words about your experience with Laura! I am happy to hear she was so helpful and friendly! Please let us know if we can assist in any other way. We are here to support you. Warm Regards, Tosha, Customer Care Specialist