Alison
Recurring subscription charge
Like the other reviewers, I knowingly purchased my test results for a single charge of $9.95. Five days later I received an additional recurring subscription charge of $39.90 that I never signed up for. I checked all emails for this company and no where do they say I will be charged for this service on a recurring basis. Also, The Personality Lab doesn’t offer a way to check your profile to see what charges you inadvertently agreed to or were signed up for without your permission and easily cancel. They are clearly hoping to capitalize on people who don’t monitor their bank accounts closely. This is such a shady business practice. I’ve contacted them via the email listed on their website requesting cancellation and a full refund. We’ll see what happens.