Tried to log in several times. Each time was required to perform 2 Captcha challenges even though I have an account. Challenges kept coming b 'ack wrong. Pills gave me large red rashes in both armpits. Was willing to give new formula a chance but need to change address. Can't get into website
Response from Perpetua.Life® BiotechNov 1, 2024
David, It was a pleasure speaking to you on the phone. I look forward to hearing your feedback on the new AEON formulation we sent over in our care package.
Sincerely,
- The Perpetua Life Team
HI
Hilde
Kudos to this company for their excellent customer service.
I had some problems with my order as customs is holding it back. However, the company has already issued me a refund and suggested ordering from their .eu webshop. I will do that and hopefully, the next bottle will arrive without any issues.
Kudos to this company for their excellent customer service. 🙏
LP
Lilian Paula V.
I bought This product They debit from…
I bought This product They debit from my account but I never received the confirmation e-mail with the track number, so I read some comments about other people never received their purchases it makes me worry about been a scam, I sent e-mail to the support team but never get a reply so not sure about this company.
Response from Perpetua.Life® BiotechApr 22, 2024
Hello,
The confirmation email may have ended up in your Spam folder as your order was shipped today. The same day of this review. You placed the order over the weekend so I can't help but think this review was rushed. Here's the USPS tracking number: 420022159300110570803091949100
EDIT: The customer located the email and received the order but said they didn't know how to remove the negative review.
GH
Gary H.
I have been taking the supplement for about 3 months, using the auto renewal plan.
I have been taking the supplement for about 3 months and I guess that I am one of the few that misses the flush. I started on the new formula and realy liked the intensity of it. I wondered what had changed, so this forum has been very helpful, but either way, it is so much easier than taking the ingredients sepperatly as I was originally doing before. It's a great product and definitely worth using.
MG
Marcia G.
Amazing product
Amazing product! Changed my energy levels, appearance and overall health.
RA
Rafael
Es uno de los mejores compuestos…
Es uno de los mejores compuestos antienvejecimiento que he probado. Tiene una composición muy completa y equilibrada basada en las últimas investigaciones. Se notan sus efectos.
RC
Renee C.
An honest, Oops, by a sincere, company that is trying to provide the best product to active seniors.
First, I must admit, I have not yet tried this product, as I always research what other customers have to say, about the product and the company. I gave 4 stars because of all of the positive ratings others have had with dealing with contacting the company. How quickly they responded and their attempt to give the most straight forward, and their honest transparency. There are so many scammers out there, preying on desperate seniors, claiming to have the, " miracle cures that can give you back the wrinkle-free, soft, beautiful skin you had in your 20's, reverse the damage from macular degeneration, or restore beautiful enamel to aging teeth, all related to aging, some directly related to familial, genetic predisposition! When their claims, and validating clinical research are investigated, and people who have used the product have been asked to rate the results, it becomes clear that they are scammers, selling, "snake oil". I do NOT see any of these types of questionable claims being made by this company. They have a combination of vitamins and health supplements that help the body remain healthier, fight cell damage and help the body rebuild healthy cells, faster. They have attempted to simplify what vitamins are supplements work the best, without spending too much of our hard earned retirement money, while keeping our bodies, and minds younger, as we age. They don't promise a, " magical fountain of youth", just help people to have the most useful, healthy body, through easy, common sense nutritional supplimentation, as we age! This is, definitely, something I am interested in adding to my health care regimine. My only suggestion would be, to definitely make sure people who are taking AEON, are made aware of any changes to the formula, as supplements, like niacin, (vitamin 3), can cause flushing and a hot, burning feeling under the skin, if it is not given in a controlled release form. While not harmful, it can be somewhat distressing if it is not listed as a side effect.
JS
John S.
Handled a tough experience masterfully
What could have been an awful experience turned into an excellent one due to care, great culture, ownership and a direct response from the CEO. I’ve been using Perpetua.Life’s Aeon NAD+ product for a while and recommended it to friends and family. I don’t know how much of the positive results I’ve seen are purely from Aeon because I improved my diet and activity at the same time, but overall my health and well being has improved since using it and I’m putting on more lean muscle mass than in my 20s.
It was a bit disappointing when my brother in law got a batch that caused an extreme flushing and skin inflaming response, and more so when I got one myself after they were supposed to be taken out of circulation.
I intended to cancel my subscription and not use their services again… I was cranky enough to demand a refund for my last bottle.
A prompt, open and sincere personal response from the CEO completely changed my feelings. His immediate response to help me feel heard and valued was more than fair and not something I see enough of.
Thanks to Michael and the team. Great product, better service, and I’m now keen to explore more of their offerings as a result of how they responded.