Perpetua.Life® BiotechReviews of perpetua.life

My husband and I have been using AEON for a few years now and we love it. We both feel that it gives us the little extra boost when it comes to our overall well being and healthy aging. The only thing I would mention is that, as the orders are shipped form the US to the UAE, they don't always arrive exactly on time and I sometimes need to track the shipment to make sure it reaches us. That said, whenever I have and issue with a shipment or any questions about the product, Michael has always been very prompt and helpful in responding and sorting things out.

High quality product. Michael Morgan has excellent customer service. From lightning speed shipping to answering questions by email. Highly recommend this product and doing business with Michael Morgan.

Exceptionally pure and potent Urolithin A. I've tried Mitopure before, and this was more potent--the energy was immediate and more intense. More than that, amazing customer service. I reached out to them with an issue, and Michael, CEO, responded promptly and treated me with 'customer always right' approach. Highly recommend.

Order, tracking and delivery were normal. Had a question about a discount that randomly appeared when attempting to place an order from an Instagram link but did not show up in cart. Ultimately placed an order directly from website with less of a discount. After sending a screen shot of the random discount and issue to the support email, I received a prompt follow up and credit.

It’s been 12 days since I placed my order and it’s still sitting as “confirmed”. No movement since. There is no way to contact via the website, as the messaging function on the “contact us” section isn’t working. Very glad I decided to try a once off order rather than subscribing.

I have been on a subscription with perpetua life for AEON supplement and have used it for over 3 years now. This is literally a miracle in a bottle, I cannot express just how much of a change it has made to my bloodwork. Literally EVERYTHING IS PERFECTLY IN RANGE especially considering I have been eating absolute shit like hungry jacks burgers etc. Sometimes their order is a little lagging but when I email support I always get a prompt reply and follow up with everything regarding my order. I swear by this company and its product and will use it till the day I die.

I started taking Aeon Black over six months ago. I was excited about it because the product offers a well rounded assortment of longevity ingredients in pretty optimal dosages. After two months, I changed my subscription from Aeon Black only to the Aeon Black and Aeon White bundle. I received that once. I then moved and therefore updated my address with my bank and with the post office. I attempted to update my address on the Perpetualife website, however after saving my new address several times, it kept reverting back to my old address. I emailed customer service, and got a response from Michael Morgan, founder and CEO. He apologized and said he would update my address himself on the website. My next shipment went to my old address again. I emailed again, reminding him that we talked about my change of address. He said he would send my subscription to my present address. I received Aeon Black, but no White which I let slide. But when my next subscription order again went to my old address, I emailed Michael and laid out my old address and my new address. Again. I must’ve typed my new address about six times in that email to make it as clear as possible. I was more than respectful, but at that point I was frustrated. He took a while to answer me, and when he finally did his response was unprofessional, and he literally blamed ME for their mistakes. I responded that if the address mistake could not be corrected, then I will just cancel. After a couple back and forth emails (still blaming me for his mistake) he said he’d ship me a replacement. I’ve literally never received it. I was blow away by how ridiculous those emails were. I told him that I appreciated that Perpetualife is a smaller company and I liked supporting that. But he clearly did not care to keep me as a customer. The whole experience was horrible and I’d never trust them for anything. I asked politely for my orders to be sent to my address over and over. And when I finally got a reply, it was rude and they said that messed up. After the third time it happened, I knew that this was just going to continue happening. I’d love to post every single exchange we had, but o don’t know how to do that. It’s a company I’d never do business with again. And I’m still out those bottles he said he’d replace.

Dont buy. They take your money even though you try multiple times to cancel Also wasnt happy with quality and told them and they refuse to refund or even offer return. Wouldn't buy.