Natalie H.
Great place, great service, great perfumes.
Before I begin let me state I was NOT paid or influenced in any way for this review. I bought products from the store with my own money and this is my personal opinion on the experience. I visited the store at the outlet mall in Winnipeg - the service was excellent. Heather was very quite helpful and patient with me introducing me to perfumes and scents I had not considered before. She was also very professional and knowledgeable describing each scent and mentioning the top, middle and base notes. Additionally, she gave me the time I needed to make up my mind. One perfume she suggested and I was unsure of, she sprayed it on my arm again and told me if I was not happy with it by the time I got home to return it unopened/sealed with the receipt - she would happily exchange it for another one I found more suitable- I did not have to return it as I really enjoyed the scent on my arm as the day progressed into the night. After reading the comments most customers seemed upset because they were not allowed to return the perfume they bought - I was quite happy to have the option of returning a product I changed my mind about. I think if the exact product bought ( people buy fake products online, keep the original they bought at a reputable dealer and try to return the fake to the store) is unopened and returned with a original receipt within a few days of purchase is acceptable. I bought 2 bottles earlier in the week and have no regrets and have been back since and got another bottle. If I could offer a recommendation though it would be to be able to buy smaller sample sizes as spraying it on in the store once is not enough in my opinion to have a good idea if how a fragrance performs on individual body chemistry over time - I would rather spend a small amount and have a sample size I can apply over a short period of time before I make up my mind to spend money on a good quality perfume especially from a little known or unknown brand. I will definitely visit them again if and when next I need perfumes for myself or as a gift.
Response from Perfumes 4UJul 14, 2020
Hi Natalie, we would like to thank you for taking the time to input on your recent purchase of Perfumes 4U. It is only through feedback like yours that we can provide and, indeed, improve the service that we provide to our valuable clientele. Thank you very much for such an excellent review! We work diligently to offer the best perfumes and service to our valuable clients; we are happy to see that reflected on your last visit to our store. Honestly, our number one priority is consistent with providing the public with excellent customer service; we are just here to help you!


