Perfumes 4UReviews of perfumes4u.com

Response from Perfumes 4USep 2, 2026

Dear Customer, Thank you for taking the time to share your concerns with us. We are sorry to hear that you were disappointed with your purchase and experience. We would like to clarify that Perfumes 4U does not sell counterfeit fragrances or products represented as something they are not. We have been proudly serving customers for more than 20 years and have established a strong presence in the fragrance industry, with more than 60 retail locations across the United States, Canada, and Puerto Rico, including stores in some of the most recognized outlet malls in the country. We take the authenticity and quality of the products we offer very seriously and work with established suppliers to maintain the standards our customers expect from us. That said, we take your comments regarding the fragrance's performance and the absence of a batch code seriously. We would appreciate the opportunity to review the specific product and your purchase in detail to better understand what may have occurred. If you are willing, please contact our Customer Service team with a copy of your original receipt and photos of the product and packaging. This will allow us to investigate the matter with the appropriate team and provide you with a proper response. We value our customers and appreciate you bringing your concerns to our attention. Kind regards,

Response from Perfumes 4UJul 22, 2026

Dear Patrice, Thank you for taking the time to share your experience with us. We sincerely apologize that your visit did not meet your expectations. Providing friendly, attentive, and professional customer service is one of our highest priorities, and we are truly sorry to learn that you felt otherwise during your visit. Your feedback is important to us, and we will share your comments with the store management so this matter can be reviewed internally and addressed with the appropriate team. If you would like to provide any additional details, please feel free to contact our Customer Service team at [email protected]. We would appreciate the opportunity to learn more about your experience and assist you further. Thank you again for bringing this to our attention. We hope to have the opportunity to provide you with the level of service you deserve on a future visit. Kind regards.

Response from Perfumes 4UApr 28, 2026

Dear Vanessa, Thank you for sharing your feedback. We are truly sorry to read your comment and regret that you feel this way. Perfumes 4U has proudly served customers for over 20 years in the fragrance industry. We have grown to more than 57 store locations across the United States, Puerto Rico, and Canada. We take great pride in offering our customers an exceptional shopping experience, with a multilingual team committed to providing personalized and efficient service. Please note that we do not sell counterfeit products, and all concerns regarding authenticity are taken very seriously. We would sincerely appreciate the opportunity to review your experience in detail and assist you directly. Kindly contact our Customer Service team at [email protected] with your purchase information, store location, and any photos or details you may wish to share. Thank you for bringing this to our attention. We value every customer and hope to have the opportunity to address your concerns properly. Kind regards.

Response from Perfumes 4USep 23, 2025

Dear Customer, Thank you for your message. Please be assured that we do not sell replicas or counterfeit products, all of our items are 100% authentic. If you require any assistance with your order or have any questions regarding our products, please do not hesitate to contact our Customer Service team ([email protected]), who will be happy to assist you. We appreciate your trust in us and look forward to serving you. Best regards,