Molecule L.
DO NOT BUY FROM THEM
PLEASE STAY AWAY! Went to one of their physical stores with my family while on vacation, in a legit outlet mall, only to find out the perfume is not authentic. As an EDP concentration, it wasn’t even as strong as a body mist. It sprayed like oily water. I’ve been collecting fragrances for half my life so I’m pretty familiar how fragrance should perform. Couldn’t even find a batch code on the actual bottle. My family paid retail price for the bottle. It’s fine to sell inspirations or knockoffs with obvious comically different names, but to sell actual counterfeits? I don’t know how some people sleep at night…
Response from Perfumes 4USep 2, 2026
Dear Customer, Thank you for taking the time to share your concerns with us. We are sorry to hear that you were disappointed with your purchase and experience. We would like to clarify that Perfumes 4U does not sell counterfeit fragrances or products represented as something they are not. We have been proudly serving customers for more than 20 years and have established a strong presence in the fragrance industry, with more than 60 retail locations across the United States, Canada, and Puerto Rico, including stores in some of the most recognized outlet malls in the country. We take the authenticity and quality of the products we offer very seriously and work with established suppliers to maintain the standards our customers expect from us. That said, we take your comments regarding the fragrance's performance and the absence of a batch code seriously. We would appreciate the opportunity to review the specific product and your purchase in detail to better understand what may have occurred. If you are willing, please contact our Customer Service team with a copy of your original receipt and photos of the product and packaging. This will allow us to investigate the matter with the appropriate team and provide you with a proper response. We value our customers and appreciate you bringing your concerns to our attention. Kind regards,