customer
Kettlebells were torn out the package…
Kettlebells were torn out the package and damaged. They lost one in the mail because it was not sealed right. 1 out of 5 stars.
Response from Perform BetterSep 13, 2023
Hello Jake, Thanks so much for reaching out and for your order. We do apologize for the condition your order arrived in after being in transit with FedEx. However, it does look like you were in contact with our rep, Kait, and she was able to take care of sending out a no-charge replacement of the Kettlebell you were missing. You can expect that new delivery today, 9/13. If there is anything else we can assist you with going forward, please feel free to contact us via email, phone, or live chat and we'll be more than happy to help. Thank you again, Marissa Larobina M-F Athletic | Perform Better 1-800-556-7464 ext. 120 [email protected]