Perform BetterReviews of performbetter.com

Response from Perform BetterDec 5, 2017

Hello Susan, Thank you for your feedback, and I can certainly look into this for you. Our goal is to provide our customers with fair and accurate shipping charges for their orders. Based on the ship to location and the weight of the package, the $74.75 shipping cost you were assessed is accurate. However, I will also follow up with you through email regarding this in more detail regarding this. Also, my contact info is listed below, if you would like to reach out to me directly. As always, we truly appreciate your business! Marissa Larobina M-F Athletic | Perform Better Customer Service Rep. 1-800-556-7464 ext. 120 [email protected]

Response from Perform BetterNov 30, 2017

Hello Stuart, We appreciate your feedback, and I do apologize that you experienced difficulty ordering on our Perform Better website. We are currently working to implement a new website for Perform Better and our sister catalog, Everything Track & Field, which will take effect by the end of this year. We will certainly use this review to help develop improvements that will make our sites more efficient for our customers now and in the future. Regarding the free pack of minibands, that was a promotion we had offered back in early October, and it was a free gift added to the order. There was no promo code needed. We're currently offering our Holiday Sale, which you were able to take advantage of! As always we thank you for your business! If you need any assistance, please feel free to reach out to me, as my contact info is below. Thank you, Marissa Larobina M-F Athletic | Perform Better Customer Service Rep. 1-800-556-7464 ext. 120 [email protected]

Response from Perform BetterNov 28, 2017

Hi Andrea, We appreciate your feedback, and I do apologize that you experienced difficulty ordering on our Perform Better website. We are currently working to implement a new website for Perform Better and our sister catalog, Everything Track & Field, which will take effect by the end of this year. We will certainly use this review to help develop improvements that will make our sites more efficient for our customers now and in the future. As always we thank you for your business! If you need any assistance, please feel free to reach out to me, as my contact info is below. Thank you, Marissa Larobina M-F Athletic | Perform Better Customer Service Rep. 1-800-556-7464 ext. 120 [email protected]