Perform BetterReviews of performbetter.com

Response from Perform BetterApr 10, 2020

Hi Brian, Thanks for reaching out. I do apologize for the inconvenience. As far as the confirmation email for your order, it looks like we sent it to you this morning at 12:51am. If you didn't receive that, please let me know and I'll resend it. Also, at this time we are shipping out orders as quickly as possible but its taking 2-3 business days to leave our warehouse. It's been a bit challenging with controlling stock availability. We also have limited our warehouse staff to allow for proper social distancing and our sales and customer service teams are working diligently from home to keep up with all the requests for home gym equipment. Thanks again for ordering with us and if you have any questions or concerns, please let me know. Thanks, Nick Stebenne Website Management M-F Athletic/Perform Better 1.888.556.7464 x 140 [email protected]

Response from Perform BetterApr 10, 2020

Hi Maria, Thanks for reaching out. I do apologize on the lack of communication. During this time, we are shipping out orders as quickly as possible but its taking 2-3 business days to leave our warehouse. It's been a bit challenging with controlling stock availability. We also have limited our warehouse staff to allow for proper social distancing and our sales and customer service teams are working diligently from home to keep up with all the requests for home gym equipment. As far as your other dumbbells, unfortunately they are on back order for another 4 weeks or so. You will receive an email once these ship out. Thanks again for ordering with us and if you have any questions or concerns, please let me know. Thanks, Nick Stebenne Website Management M-F Athletic/Perform Better 1.888.556.7464 x 140 [email protected]

Response from Perform BetterApr 10, 2020

Hi Alice, Thanks for reaching out. I do apologize on the confusion on the shipping. We are working with the developers on fixing the verbiage to make it a bit more understanding. Hopefully that will be fixed soon. Thanks again for ordering with us and if you have any questions or concerns, please let me know. Nick Stebenne Website Management M-F Athletic/Perform Better 1.888.556.7464 x 140 [email protected]