Functional training & rehab equipment and training info covering balance and stabilization, plyometrics, speed and agility, strength and conditioning, body weight training and more!SHOP OUR WEBSITEUPCOMING SEMINARSTRAINING ZONEFACILITY DESIGN
Perform Better (performbetter.com) has 6,839 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Also known as
performbetter.com
Website
performbetter.com
Category
Personal Care
Location
West Warwick, Rhode Island
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 16% of reviews.
Latest
Most recent review: April 2025.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
This was the first time I ordered anything from Perform Better. The process was very easy and the choices were exactly what my wife wanted. Everything arrived as ordered and ahead of expectations. I will definitely order from them again.
Response from Perform BetterDec 1, 2020
Hi Louis,
Thank you for your order! We look forward to working with you again in the future!
Sincerely,
Tia Wilkinson
Customer Service Rep.
Perform Better
800-556-7464 ext 161
[email protected]
SI
SickofPandemic
Returning Customer
This is the third kettlebell I've ordered from Perform Better and I ordered this brand because my gym has two different brands and the Perform Better are my favorites. The first bell I ordered was a 16kg in February 2020. The bell is still in perfect condition. At the end of March I ordered a 12kg kettlebell, but this bell was manufacturered differently due to COVID and the quality is not as good (there is already a loose piece and a little rust on the handle). The bell still works and considering all the challenges of COVID, I never complained to the company.
I just ordered my third bell, a 14kg from them. I did look around at other companies this time, but only a couple had 14kg in stock and Perform Better had the best price. Ordering was easy as usual. I hope the quality is back to the original pre-covid, but even if the bell has the quality of the second bell, I like these bells better than other bands my gym carries. I gave them a 4 stars because the quality was down a bit on the second bell and because when the COVID delays started, it took them a few weeks to email me about the delay.
CU
customer
Unacceptable this thing let me make my…
Unacceptable this thing let me make my whole purchase and did not receive my discount THAT PERFOM BETTER GIVES YOU!! CYBER49!! It waited all the way through to show it in my invoice and no sign of it in my finalized order what’s going on
Response from Perform BetterDec 1, 2020
Hi Ashley,
Thanks for contacting us. I apologize for any confusion regarding the free shipping promo from our Cyber Weekend. Under the details of the promo, it explained that any item with an added surcharge was excluded. The Opti-Bar has an added surcharge, therefore, did not qualify.
PB Cyber Weekend: Free Shipping On Orders Over $49 (Exclusions Apply)
• ONLINE ONLY!
• Subtotal must be $49 and above.
• Offer includes qualifying sale items.
• Must use promo code: CYBER49
• Offer ends Monday (11/30/20) at 11:59pm PST.
• UPS Ground orders only.
• Offer excludes: Sandbells, Sandbags, weight vests, storage racks, Viprs, slideboards, plyoboxes, cardio equipment, treatment tables, DMS, TimTam, Powerplates, Vibeplates, flooring, lifting blocks and stands, weight bags, select medicine balls, rebounders, Shuttle MVP Pro, Vertimax products, training sleds, testing equipment, racks, benches, weight equipment (Kettlebells, Dumbbells, etc.), packages or kits, and any item that requires special shipping services. (Due to size, weight or dimension limitations of the shipping companies, these items have to be shipped by special shipping services)
• Excludes items with added surcharge
• Other exclusions may also apply.
• Contiguous US orders Only.
• This promotional offer may be modified or terminated at any time without notice.
Sincerely,
Tia Wilkinson
Customer Service Rep.
Perform Better
800-556-7464 ext 161
[email protected]
CU
customer
Efficient and clear
Efficient and clear
CU
customer
Great customer service - like always! Thank-you!!
Great customer service. Perform Better customer service is always so helpful.
CG
Christian G.
The products had great reviews so I…Had to purchase them!
The products had great reviews so I went ahead and purchase two items I had on my wish list. I spoke with a young lady in customer service katlyn I hope I spelled that right and she was great as well very kind and proper!
TS
Terry S.
The representative 'Mary' was very…
The representative 'Mary' was very patient with me. She walked me through each step and waited for me several times on the phone while I went back and checked to see if I could access my account. Finally, she instructed me to hit the 'payment method' arrow and that solved my issue. I appreciate her patience, knowledge and professionalism. A very pleasant experience!
Response from Perform BetterDec 1, 2020
Hi Terry,
This is great to hear! That is what we are here for!
Sincerely,
Tia Wilkinson
Customer Service Rep.
Perform Better
800-556-7464 ext 161
[email protected]
ER
Eric
Good service, good selection.
Generally good experience. Initially, tried to check out as a guest, and that did not work. The page froze.