Perform BetterReviews of performbetter.com

Did not have a return postage free process for return items. Also shipping cost on small purchases were as much as the product cost.

Trying to order a product on the website order form using a mobile phone was challenging. Selecting a product was prone to mistakes. As I tapped on the desired product, the wrong product (one lower on the list) would be selected. This happened several times. I expected there to be a Clear or Delete All but did not see one. So I had to figure out how to deselect an item. Tapping on the selected item to deselect it was unsuccessful multiple times, as the wrong item would again be selected. Finally I selected the product I wanted (or I thought I did), but the Shopping Cart had zero products. So I tried again, and finally saw that after selecting the product, I still had to tap "Add to Cart." Seems redundant. I would expect the action of selecting a product would also add it to the cart. After having to tap so many times for it to work correctly in the first place, it was a little bit irritating. Overall, purchase was successful, and I'm looking forward to receiving my product. But the online mobile shopping experience needs more thoughtful user design.

Great. Only complaint is the cost of shipping.

great knowledge of their products

Great service, and received our product quickly. We have always been happy with the quality of our equipment from PB!

Top quality products and process

Excellent products, reasonable prices, superior service

Steven Strawderman helped me in the chat to get a discount on shipping and add tax exempt. Saved me nice amount. He was very patient and worked through what I needed to do and immediately emailed a revised invoice. Our university will sure be ordering from your company again!