Perform BetterReviews of performbetter.com

Response from Perform BetterMay 19, 2023

Bonjour Audrey, Merci beaucoup de nous avoir contactés. Je ne montre pas de trace de votre commande directe chez nous. Je pense que vous êtes peut-être situé en Europe et que vous avez peut-être commandé auprès de notre filiale européenne ? Si tel est le cas, leur adresse e-mail directe est [email protected] et ils devraient pouvoir vous aider davantage. Leur site Web est https://www.perform-better.de/en/ J'espère que cela vous aidera, mais s'il y a autre chose que nous pouvons vous aider, n'hésitez pas à demander. Merci, Marissa Larobina M-F Athletic | Perform Better 1-800-556-7464 ext. 120 [email protected]

Response from Perform BetterMay 30, 2023

Hello Max. I apologies for the concerns you have with checkout and the shipping rates. To help expedite the checkout process we encourage our customers to set up an account online. This will definitely speed things up since all your shipping and billing information is saved at the time of ordering. As for the shipping rates, we are located in Rhode Island and the delivery fees across the country have increased quite a bit. We continue to try and find ways to help reduce these extra costs. Anyway, if you every have any concerns about shipping rated, please contact me directly and I will gladly look into alternate ways to get the order over to you. Thanks, Nick Stebenne Website Management Perform Better/M-F Athletic 1.888.556.7464 x 140 [email protected]

Response from Perform BetterMay 19, 2023

Hello Rich, I do apologize that your original shipment didn't arrive to you - it seems it most likely got lost in transit. However, I do see that our rep, Erin, has set up a reshipment for you. This reshipment will be sent with USPS Priority Mail, and the tracking number is 9405511108070417942329. You'll be able to track the shipment on www.usps.com once the package has been picked up and scanned by USPS. If you ever have any other questions please contact us via email, phone, or live chat and we will be glad to help in any way we can. We apologize for the delay and appreciate your business, Marissa Larobina M-F Athletic | Perform Better 1-800-556-7464 ext. 120 [email protected]